why is the waiting time so long?

+1 vote
184 views
asked Nov 29, 2017 in Support Questions by rabbi oshry

2 Answers

answered Jan 28, 2018 by Admin
 
Best answer
We are now back to having 85% of calls answered withing first minute.

 

Peak hours are from 12-3.
answered Nov 29, 2017 by mering
commented Nov 29, 2017 by Admin
We answered calls on order that it comes in. If 20 people decide to call in the same second, 15 will wait.

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