I have Office 2019 and I cant import excel files in fundraising

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asked Dec 23, 2020 in Fundraising by yczehn
recategorized Dec 23, 2020 by YakovKantor
I have Office 2019 and I cant import excel files in fundraising

1 Answer

answered Dec 23, 2020 by yczehn
edited Dec 23, 2020 by YakovKantor
 
Best answer

‚ÄčIf you are not using Office 2019 please disregard this post!

There was a bug that Microsoft introduced in Excel 2019 causing imports into the program not to work. 

We added in version 12/23/20 12:09 PM an option for the office 2019 users, to work around this issue.

In the entries tab under options you need to check off No ACE for imports.

Please note: When using the option the excel file must be saved as a 97-2003 xls file. (Not xlsx) 

 

 

 

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