Re-charge ACH Transaction that was rejected

0 votes
asked Jun 28 in Tuition and Fundraising by YakovKantor
retagged Jun 29 by YakovKantor
For example:

If you went over the velocity level or there was incorrect checking information.

1 Answer

answered Jun 28 by YakovKantor
edited Jun 29 by YakovKantor
Best answer




Added (06/29/21)

Note: This is NOT for returned transactions. This is only for transactions that there was an error or the transaction was rejected.
Please look at the ACH Response column to see what the error was.

We added 2 new features.

  1. When an ACH is declined the payment will have a strikethrough
  2. If a payment is declined, you can uncheck the "ACH Completed" and the payment will be retried (at the next charge time).


The columns are hidden by default, so you will need unhide them.

commented Jul 26 by HMoldovan
The payment date doesn't update to today's date when the strikethrough disappears. Is it supposed to?
commented Jul 26 by YakovKantor
Its ok. The system will try anything before todays date.

Let's Welcome our New Members

  • R Meisels of Bobov Bnos Zion - Aug 03, 2021

  • rl1 of yeshiva yagdil torah - Aug 02, 2021

  • sfischer of bnos chaya - Aug 02, 2021

  • mendels of Ameidei DGirsa - Jul 29, 2021

  • chorowitz of krasna - Jul 28, 2021

  • cmstiel of Bnos Zion of Bobov - Jul 28, 2021

  • cschmelczer of Yeshiva Ohr Boruch Chicago - Jul 22, 2021

  • Kreindy of Cheder Chabad of Monsey - Jul 22, 2021

  • ekatz of Ner Israel Rabbinical College - Jul 20, 2021