Send a person a voice call when a CC is Charged/Declined

1 Answer

answered Aug 17 by YakovKantor
edited Aug 17 by YakovKantor
Best answer




Added (08/17/2021)

Please note: Your server files must be updated for the features to work. 
Please contact support to have it updated.

With this setup the parent/donor will get a voice call when the credit card is charged/denied/will charge.

See this post for more information about this feature


In the "Send From" column put in a voice campaign id. (Support can help you get this id)

For the Will Charge option if there is no time put in then the system will send the call at 10:00 am.

Note: When using this option there will not be an option to use SMS, only voice or Email.


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