how come when I do an address ck on JL to confirm the address, comes up a pop up that this address is not valid, when on google maps show its a good address, and mail gets delivered with that address???

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asked Mar 15, 2018 in Off-Topic by Levi Y Fishman
commented Mar 15, 2018 by mordechai

how do you check the address? (there are several buttons for address lookup)

if you are checking the address using the MapPoint map, that is way outdated (see: https://jlssolutions.com/QA/3679/is-there-a-plan-to-replace-the-mappoint-software?show=3679#q3679)

4 Answers

answered Mar 19, 2018 by Admin
 
Best answer
We have now updated Fundraising and Tuition to work with the new USPS service. It now takes less then a second to get a response.

We also updated the Mass Address Correction in Fundraising and the Carrier Route lookup option.

Please report back any error you might have using this new feature.
answered Mar 15, 2018 by yczehn
edited Mar 15, 2018 by yczehn

We check it with USPS, we don't control their website it's just a added feature to make life easier. so as long as it works enjoy it, when it cant get a valid response it marks the address as invalid. seems like their web-page is currently down or changed, you can manually check address usps.com

commented Mar 15, 2018 by Levi Y Fishman
i dont know if its called mappoint its located between Zip4 and location

its still good for to ck if there is missing an apt. # (mail wont get delivered with out that)
commented Mar 15, 2018 by Levi Y Fishman
even when i get this info from USPS i have that it comes up invalid
commented Mar 15, 2018 by asrtiop
reshown Mar 19, 2018 by Admin

Just to add to this thread i always get this error message. Lookup still works but this pops up. 

As to what Fishman asked above i think USPS changed something today as i have tried an address that USPS confirmed as good two days ago and today it says its a bad address

answered Mar 16, 2018 by Admin
It seems like the USPS has removed the web app that we used to get zip4 data. We will look in to any other providers.
answered Mar 16, 2018 by Admin
We updated the zip4 lookup to use the new USPS service. Only in Fundraising. Its in beta mode (We didn't test yet all cases).

Please report back any error you get.
commented Mar 18, 2018 by Levi Y Fishman
hi

Meanwhile i tried by 4 contacts none of them worked
commented Mar 18, 2018 by Admin
Do you have the latest version of fundraising? If yes call in to support now.

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