Virus? Microsoft Security Essentials identifies GetReports.exe as malware.

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asked Apr 19, 2016 in Support Questions by bismark

The file C:\Program Files (x86)\Tuition\GetReports.exe is detected and quarantined by MS Security Essentials as a TrojanVirusTotal has mixed results.

The file reappears after running an upgrade.

Please advise as to why this is happening and how we should deal with this.

Thank you!

Yitzchok Markowitz
Ner Israel Rabbinical College

1 Answer

answered Apr 20, 2016 by Admin
selected May 3, 2016 by Admin
 
Best answer

Its not a Virus. Its a False Positive (Meaning that the virus engine thinks its a virus while its not) This issues affects the largest companies. (https://en.wikipedia.org/wiki/Antivirus_software#Problems_caused_by_false_positives).

The best you can do is report this as a False Positive. (https://www.microsoft.com/en-us/security/portal/submission/submit.aspx). For meanwhile you can add it as an exclusion to your Anti Virus Software.

 

commented Apr 20, 2016 by satmar-montreal
reshown May 3, 2016 by Admin

they are dedecting it as "Trojan:Win32/Skeeyah.A!rfn"
 

commented May 3, 2016 by Admin
They already updated the virus definitions. It will not detect it as a virus if you update your definitions.
commented May 4, 2016 by bismark
Thank you!
commented Jul 27, 2016 by Tashbar

 

Its again

 

 

commented Jul 27, 2016 by Admin
Nothing much we can do. Report it to your virus company. They should fix it.
commented Jul 27, 2016 by Tashbar
OK, no problem

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