Which is the preferred PDF printer to produce and email statements directly from an account?

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asked Jun 21, 2018 in Reports by ypinkus

1 Answer

answered Jun 21, 2018 by Admin
selected Jul 3, 2018 by Admin
 
Best answer
Why don't you use the email statement option directly?
commented Jun 21, 2018 by ypinkus
We can - but either way you need the PDF printer installed. We may have deleted it when we were culling extra printers.
commented Jun 21, 2018 by Admin
Just go to the login screen and choose update program using service from the menu. It will reinstall the printer.
commented Jun 21, 2018 by ypinkus
When I do that it goes into an endless loop
commented Jun 22, 2018 by yczehn
You're probably missing some windows user rights, give us a call and I''l try to help you, if not successful we will need your IT to get involved (they're the one that can give windows user rights).
commented Jun 26, 2018 by ypinkus
It will have to be IT and it will need to be a global fix for everyone on the server

Can I email you and IT to address? what email?
commented Jul 3, 2018 by Admin
Please call in if you still need help on this. Closing Ticket.
commented Jul 5, 2018 by ypinkus
We need to update program using service. I don't have user rights. Please give me an email address so you and IT can update
commented Jul 5, 2018 by Admin
The best is to have your IT call in together with you.

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