Duplicate CC Transactions

0 votes
129 views
asked Nov 2, 2016 in New Feature Requests by mering
Please add a new feature that when i add a cc transaction and there is already entered the same card for the same amount even by another company that the system should ask "ARE YOU SURE YOU WANT TO ADD A DUPLICATE TRANSACTION ?" Cause 2 from our secretaries entered for the same account the same card same day and the same amount and in Jl it got recorded 2 Transactions but in UsaePay it was only charged once.

1 Answer

answered Nov 2, 2016 by Admin
selected Nov 14, 2016 by mering
 
Best answer
Your USAEpay setting are not set good. Please call in to us so we can correct it.
commented Nov 2, 2016 by mering
My UsaePay was set that it shouldn't look for Duplicate Transactions and a transaction was charged twice and it was only recorded once in Jl so i spoke to one of your Tech Supports  and he changed it to That is should fold Duplicate Transactions and then it happened that it ignored a Duplicate Transactions and in Jl it was recorded twice .
commented Nov 2, 2016 by Admin
It is only supposed to fold if its the same transaction ID. Not if its two different transactions. Call in so they can change the setting.

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