When a CC is on Hold for approval (which can take even weeks - We got approval on 3/28 for a 2/26 charge), or the CC server is down internally (which would usually be resolved in a matter of days at most) the charge date in the CC "Transactions" grid, & the Payment date by "Payments" will still show the original "Charge Date" which was entered when the payment was scheduled.
The problems are:
A. when Depositing the CC funds the Old date date will throw you off since the Payment Date is the old date.
B. The monthly Invoice will reflect a "Payment" as of the old date, when in reality the balance was Open/Larger during the interim.
C. In the event that the parent calls in and wants to question the charge after he receives his CC Statement we will not be able to lookup which charge he is referring to since he sees the "Correct" date & we see the "Old" date.
A solution would be for the system to automatically update the CC "Charge Date" if the date is prior to today's date, or rename the Charge Date Column to Scheduled Date, and add a new column Charge date which should be updated after the transaction runs, and the new column should be used for appending the Payment Date.