When making bus changes, if I go off of the name line to search info, I get an error message and the program closes down on me.

0 votes
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asked Apr 27, 2017 in Tuition by transportation
When a parent calls in with a bus change, I pull up the childs name from the pull down menu.  Then, when I need to research the stop she is requesting, the program shows an error and shuts me out of the system.  It does not allow me to go off of the name line unless I put in a start date for the bus change first.  This results in the program shutting down multiple times while entering bus changes.  Very annoying!! Is there a simple way to change this?
commented Apr 27, 2017 by Admin
Meanwhile do enter the start date before.
commented Apr 28, 2017 by Admin
If this fixed your problem please mark as complete by clicking on the check box.

1 Answer

answered Apr 27, 2017 by Admin
selected May 7, 2017 by Admin
 
Best answer
Corrected in the latest version.
commented Apr 27, 2017 by satmar-montreal
we have the problem when pressing the down arrow button on keyboard, the program shows an error and the system closes

(I downloaded now to the latest  version (2/23/17 1:12:42) & still have the problem)
commented Apr 27, 2017 by Admin
The latest Version if from today. 4/27/17.
commented Apr 27, 2017 by satmar-montreal
I updated now....
commented Apr 27, 2017 by Admin
If you still have an issue to get the latest version call in to support.
commented Apr 28, 2017 by satmar-montreal
i called in, & problem was fixed, (after update, bus changes was o.k.)

thanks

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