query by email address

+1 vote
46 views
asked May 23, 2017 in Tuition by BYBZ
Can you add that we should be able to lookup or search an account by email address just like we can by phone number?

When mass mailing statements, people sometimes reply with a credit card, and the only way we can identify who the sender is, by querying their email address.

Thanks,

1 Answer

answered May 23, 2017 by Ari
selected May 23, 2017 by BYBZ
 
Best answer

You can search an email in the "SEARCH screen" by phone.

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