Call Directly from account - IP Phones

1 Answer

answered Feb 5 by yczehn
edited Jul 8 by yczehn
Best answer




You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for and we now added - - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,


Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to, and replace TENANT And EXTENSION.


MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to, and replace PHONE.




commented Feb 6 by asrtiop
edited Sep 26 by asrtiop

I would like to publicly thank Chesky for sticking with this and getting Fluentstream Click2call to be integrated into JL

commented Sep 25 by yczehn

We also have instructions for let us know if you need it, Thanks

commented Oct 30 by yczehn

now added support for Birns Telecommunications / Dynalink Communications

Set call url should be set to

commented Dec 2 by yczehn

now added support for Savecom Telecom Inc.

Set call login url https://DOMAIN/core/user_settings/user_dashboard.php?path=%2Fapp%2Fclick_to_call%2Fclick_to_call.php&username=USERNAME&password=PASSWORD


Set call url https://DOMAIN/app/click_to_call/click_to_call.php?src_cid_name=Web+Dialer&src_cid_number=OUTGOINGNUMBER&dest_cid_name=&dest_cid_number=&src=EXT&dest=%PhoneNum%&auto_answer=&rec=&ringback=us-ring

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