Call Directly from account - IP Phones

+3 votes

1 Answer

answered Feb 5, 2019 by yczehn
edited Jul 8, 2019 by yczehn
Best answer

if your company is based on fusion PBX here is a link


You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for and we now added - - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,


Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to, and replace TENANT And EXTENSION.


MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to, and replace PHONE.




commented Feb 6, 2019 by asrtiop
edited Sep 26, 2019 by asrtiop

I would like to publicly thank Chesky for sticking with this and getting Fluentstream Click2call to be integrated into JL

commented Oct 30, 2019 by yczehn

now added support for Birns Telecommunications / Dynalink Communications

Set call url should be set to

commented Dec 2, 2019 by yczehn

now added support for Savecom Telecom Inc.

Set call login url https://DOMAIN/core/user_settings/user_dashboard.php?path=%2Fapp%2Fclick_to_call%2Fclick_to_call.php&username=USERNAME&password=PASSWORD


Set call url https://DOMAIN/app/click_to_call/click_to_call.php?src_cid_name=Web+Dialer&src_cid_number=OUTGOINGNUMBER&dest_cid_name=&dest_cid_number=&src=EXT&dest=%PhoneNum%&auto_answer=&rec=&ringback=us-ring

commented Feb 11 by Lesin
Can it work with ShoreTel ?
commented Feb 11 by yczehn
Any phone that supports Click-to-call or TAPI should work, you can reach out to your Phone provider to find out if it is supported.
commented Feb 12 by zecheryochanan
Is there anyway to get it to work for broadview phones?

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