Call Directly from account - IP Phones

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1 Answer

answered Feb 5, 2019 by yczehn
edited Jul 8, 2019 by yczehn
 
Best answer

if your company is based on fusion PBX here is a link

http://wiki.fusionpbx.com/index.php?title=Click_to_Call

 

You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for mypbxmanager.net and we now added fluentstream.com - http://telpeer.com/ - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,

 

Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to https://api.fluentcloud.com/v1/call/TENANT/click2call/EXTENSION?numbertocall=%PhoneNum%&autoanswer=false, and replace TENANT And EXTENSION.

 

MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to https://www.mypbxmanager.net/actions/call/save/?stype=phone&phone=PHONE&snumber=&cnumber=1%PhoneNum%&callerid1=&callerid2=&answer1=0&submit=Call, and replace PHONE.

Related

 

 

commented Feb 6, 2019 by asrtiop
edited Sep 26, 2019 by asrtiop

I would like to publicly thank Chesky for sticking with this and getting Fluentstream Click2call to be integrated into JL

commented Oct 30, 2019 by yczehn

now added support for Birns Telecommunications / Dynalink Communications

Set call url should be set to https://core1-nyc.dynalink.net/domain/dialout.php?pnumber=1%PhoneNum%&ext=EXT&domain=DOMAIN&un=USER&pw=PASS

commented Dec 2, 2019 by yczehn

now added support for Savecom Telecom Inc.

Set call login url https://DOMAIN/core/user_settings/user_dashboard.php?path=%2Fapp%2Fclick_to_call%2Fclick_to_call.php&username=USERNAME&password=PASSWORD

 

Set call url https://DOMAIN/app/click_to_call/click_to_call.php?src_cid_name=Web+Dialer&src_cid_number=OUTGOINGNUMBER&dest_cid_name=&dest_cid_number=&src=EXT&dest=%PhoneNum%&auto_answer=&rec=&ringback=us-ring

commented Feb 11, 2020 by Lesin
Can it work with ShoreTel ?
commented Feb 11, 2020 by yczehn
Any phone that supports Click-to-call or TAPI should work, you can reach out to your Phone provider to find out if it is supported.
commented Feb 12, 2020 by zecheryochanan
Is there anyway to get it to work for broadview phones?
commented Oct 22, 2020 by yczehn

now added support for Jivetel 3cx

Set call login url TELURL

Set call url  tel://%PhoneNum%

commented Dec 1, 2020 by yczehn

now added support for https://www.jointtechs.com/ PBX

Set call login url https://jlssolutions.com/ip

Set call url  PBXIP/callboth.php?SEQ=654221&IN=EXT&OUT=%PhoneNum%

Replace IP and EXT

commented Dec 2, 2020 by mordechai
Can you add this option also by Tuition?
commented Dec 2, 2020 by Admin
It works in Tuition too.
commented Jan 5 by yczehn
we added support for https://www.telebroad.com/ phone system, if you need help setting it up give us a call, thanks

call Login url = Basic jkhdjklfhsdjklghdfgjksdfhgjksdfhgjksdfhdfgjdflg==

Call url = https://webserv.telebroad.com/api/teleconsole/rest/send/call{"snumber":"NAME", "dnumber":"1%PhoneNum%", "callerids":"YOUROUTGOINGNUMBER","calleridd":"YOUROUTGOINGNUMBER","answer1":"0"}

those in all caps needs to be replaced with your info, name is a numeric value that poiints to your extension

you can change the last parameter to 1 if you want it should auto dial without waiting for you to answer the call

Call url = https://webserv.telebroad.com/api/teleconsole/rest/send/call{"snumber":"NAME", "dnumber":"1%PhoneNum%", "callerids":"YOUROUTGOINGNUMBER","calleridd":"YOUROUTGOINGNUMBER","answer1":"1"}
commented Jan 20 by yczehn

we added support for https://theteklink.com phone system, if you need help setting it up, contact teklink for the url and give us a call, thanks
 

Login URL: Leave blank

call Url:  https://portal.fastdevice.net/lic/clicktocall/v1/callPOSTJLSPOSTlicense_key=************************************&connect=%PhoneNum%

 

URLPOSTJLSPOSTPARAMATERS%PhoneNum%

commented Jan 26 by Pupa Camp
is this working with mongotel.com ?
commented Jan 26 by yczehn
are you currently using their service,

if yes contact us and have the login handy,

if not you can have them contact us or you can make a 3 way to see if they offer click2call

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