Call Directly from account - IP Phones

+4 votes
1,244 views
asked Feb 5, 2019 in Tuition and Fundraising by yczehn
commented Jul 12, 2023 by kerenhayeled1
which phone company is recommended to use click the call
commented Feb 14 by smgoldberger
Does anyone use this feature with Vonage phone system?

1 Answer

answered Feb 5, 2019 by yczehn
edited Jul 8, 2019 by yczehn
 
Best answer

if your company is based on fusion PBX here is a link

http://wiki.fusionpbx.com/index.php?title=Click_to_Call

 

You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for mypbxmanager.net and we now added fluentstream.com - http://telpeer.com/ - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,

 

Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to https://api.fluentcloud.com/v1/call/TENANT/click2call/EXTENSION?numbertocall=%PhoneNum%&autoanswer=false, and replace TENANT And EXTENSION.

 

MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to https://www.mypbxmanager.net/actions/call/save/?stype=phone&phone=PHONE&snumber=&cnumber=1%PhoneNum%&callerid1=&callerid2=&answer1=0&submit=Call, and replace PHONE.

Related

 

 

commented Aug 17, 2021 by yczehn

now added  https://okgtech.com/phone-systems/ 

 

Login Url:  http://jlssolutions.com/ip

Call URL:   http://DOMAIN.okgpbx.com/ctc/?key=KEY&ext=EXT&callee=%PhoneNum%

 

those in ALL-CAPS need to be replaced

commented Aug 24, 2021 by skernkraut
is there a way to set it also in the tuition program (if someone only has tuition installed)?
commented Aug 24, 2021 by yczehn
support should be able to do it for you
commented Nov 22, 2022 by yczehn

DATAPhone

Login url = https://jlssolutions.com/ip 

Call Url = https://{IP}.dataphone.cloud/app/click_to_call/click_to_call.php?src_cid_name={CallerID}&src_cid_number=1{CallerID}&src={EXT}&dest=1%PhoneNum%&auto_answer=true&key={KEY}

replace all in {BOLD in Brackets}

commented Jan 31, 2023 by BYBZ
Can you add the Click to Call feature from within the Bus Routes, so that when the Receptionists needs to call a parents with an issue and time is of the real essence, they can click to call and select any of the listed numbers on the account?
commented Jun 11, 2023 by BYBZ
Any update on this request?
commented Jul 13, 2023 by nlebovits
Could I use this service (call directly from account) with Vonage.com phone system?
commented Jul 13, 2023 by yczehn
do they offer Click to Call or TAPI?

find out from Vonage and if they do you're more then welcome to use it.

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