I would like to discuss Check Scanners please.

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asked May 17, 2015 in Support Questions by YakovW
edited Dec 31, 1969 by YakovW
I'm wondering if any of you on the forum use a check scanner in the office? #1 to deposit in to the bank? #2 to scan the checks in to the donors file. I would like to know your experience with the brand and model you use please. We currently use the pannini vision x 50 It is considered a good company. And it is compatible with the JL fundraising program. With a extra license. We are currently considering on getting another check scanner for a different department. So we are doing some research before we get one. The person using the scanner has an issue with it, he claims it jams pretty often. The thing is even if we have checks in all different sizes. So dose dose the bank. They use these scanners as well. I was made aware. That we should purchase specific wipes to run through the machine to keep the rollers clean. So if anyone could give me some feedback on their checks scanners, and if the JL fundraising team could please chime in with their opinion on which scanners are the most popular with the JL system. I'd greatly appreciate it.

2 Answers

answered May 18, 2015 by Admin
Great Question. So anyone that has a scanner that's not jamming and does the job, please post.
answered May 18, 2015 by Bobov-45
We have a TS240 from DigitalCheck we have it since Oct 2014 and dont have any issue with it. it has been used only for depositing into the bank and not for saving images in JL (Our monthly usage is at least a  few hundred checks a month). I have spoken with JL last week and seen how it works activly in JL but did not decide yet if we want to go down that route. I happend to read up on the model last week while testing it with JL and i saw the company mention about needing to clean the rollers form accumulated paper dust/residue after every 5-10,000 scans. I wonder if your scanner is up to that stage (you would have posted that your issus are only recent).
commented May 18, 2015 by Bobov-45
Thanks for your feedback.

The last line is a question which i am posting as a new question since JL tech should be the one to answer.

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