JLS Solutions Q&A - Recent questions in Support Questions https://jlssolutions.com/qa/questions/troubleshooting Powered by Question2Answer 2 credit card merchant accounts https://jlssolutions.com/qa/27331/2-credit-card-merchant-accounts yoelhonig Support Questions https://jlssolutions.com/qa/27331/2-credit-card-merchant-accounts Thu, 15 Mar 2018 16:20:37 +0000 6 Months Begin. https://jlssolutions.com/qa/4972/6-months-begin Tashbar Support Questions https://jlssolutions.com/qa/4972/6-months-begin Mon, 10 Oct 2016 16:03:20 +0000 Access to LSAs will be turned off https://jlssolutions.com/qa/108238/access-to-lsas-will-be-turned-off Tashbar Support Questions https://jlssolutions.com/qa/108238/access-to-lsas-will-be-turned-off Tue, 17 Dec 2019 23:17:02 +0000 Account Deletion Runtime Error https://jlssolutions.com/qa/5019/account-deletion-runtime-error bismark Support Questions https://jlssolutions.com/qa/5019/account-deletion-runtime-error Thu, 03 Nov 2016 17:08:28 +0000 Account with many payments loads slowly and putting in payments very slow. https://jlssolutions.com/qa/39929/account-with-many-payments-loads-slowly-putting-payments-very bismark Support Questions https://jlssolutions.com/qa/39929/account-with-many-payments-loads-slowly-putting-payments-very Mon, 02 Jul 2018 16:47:47 +0000 address name with "‎é", is displayed with ?, can the system recognize it https://jlssolutions.com/qa/4437/address-name-with-is-displayed-with-can-the-system-recognize satmar-montreal Support Questions https://jlssolutions.com/qa/4437/address-name-with-is-displayed-with-can-the-system-recognize Sun, 31 Jul 2016 16:37:18 +0000 Aliya by Pledge/Charge does not show which Aliya it is https://jlssolutions.com/qa/10614/aliya-by-pledge-charge-does-not-show-which-aliya-it-is Nezer Gedalyahu Support Questions https://jlssolutions.com/qa/10614/aliya-by-pledge-charge-does-not-show-which-aliya-it-is Thu, 26 Oct 2017 19:59:12 +0000 all the bus info under every girl is erased. please put it back. (it's not erased, cause when I deselect show current route, it comes up but together with all the previous years. https://jlssolutions.com/qa/30750/under-erased-please-erased-deselect-current-together-previous Miss Ashkenazi Support Questions https://jlssolutions.com/qa/30750/under-erased-please-erased-deselect-current-together-previous Mon, 23 Apr 2018 18:31:53 +0000 amount on top, show only selected company https://jlssolutions.com/qa/72134/amount-on-top-show-only-selected-company chaim holtzer Support Questions https://jlssolutions.com/qa/72134/amount-on-top-show-only-selected-company Thu, 07 Mar 2019 22:22:09 +0000 Applying A Minus Payment https://jlssolutions.com/qa/206319/applying-a-minus-payment Pupa Camp Support Questions https://jlssolutions.com/qa/206319/applying-a-minus-payment Wed, 24 Nov 2021 18:18:52 +0000 Attachments tab in tuition https://jlssolutions.com/qa/79615/attachments-tab-in-tuition Nlink Support Questions https://jlssolutions.com/qa/79615/attachments-tab-in-tuition Fri, 24 May 2019 15:52:12 +0000 auto shut off https://jlssolutions.com/qa/61487/auto-shut-off chaim holtzer Support Questions https://jlssolutions.com/qa/61487/auto-shut-off Thu, 13 Dec 2018 01:38:31 +0000 Automatic Email https://jlssolutions.com/qa/8038/automatic-email HershyZ Support Questions https://jlssolutions.com/qa/8038/automatic-email Thu, 28 Sep 2017 15:13:09 +0000 Automatic Statement Email https://jlssolutions.com/qa/108841/automatic-statement-email Chany Weinberger Support Questions https://jlssolutions.com/qa/108841/automatic-statement-email Mon, 23 Dec 2019 19:31:32 +0000 Big issue with saving letters in the latest version https://jlssolutions.com/qa/352242/big-issue-with-saving-letters-in-the-latest-version horowitzc Support Questions https://jlssolutions.com/qa/352242/big-issue-with-saving-letters-in-the-latest-version Tue, 18 Jun 2024 17:17:00 +0000 Bug Report: Student Name dropdown in phone grid (Fundraising & Tuition) has stopped working. https://jlssolutions.com/qa/4479/report-student-dropdown-fundraising-tuition-stopped-working bismark Support Questions https://jlssolutions.com/qa/4479/report-student-dropdown-fundraising-tuition-stopped-working Fri, 05 Aug 2016 15:47:51 +0000 Bungalow Season Dates https://jlssolutions.com/qa/464839/bungalow-season-dates Pupa Camp Support Questions https://jlssolutions.com/qa/464839/bungalow-season-dates Tue, 08 Sep 2026 20:04:39 +0000 Bunk Number https://jlssolutions.com/qa/457213/bunk-number Pupa Camp Support Questions https://jlssolutions.com/qa/457213/bunk-number Fri, 03 Jul 2026 00:19:26 +0000 bus change when choosing the destination address, it should look which route this bus change is for https://jlssolutions.com/qa/316814/change-choosing-destination-address-should-which-route-change Weinbaum Support Questions https://jlssolutions.com/qa/316814/change-choosing-destination-address-should-which-route-change Wed, 08 Nov 2023 15:58:35 +0000 bus changes entered, are not coming up in bus change tab (only after selecting old i'm able to see it) https://jlssolutions.com/qa/14929/bus-changes-entered-coming-change-only-after-selecting-able satmar-montreal Support Questions https://jlssolutions.com/qa/14929/bus-changes-entered-coming-change-only-after-selecting-able Tue, 28 Nov 2017 19:24:13 +0000 Bus changes- Previous go to addresses from dropdown list https://jlssolutions.com/qa/404391/bus-changes-previous-go-to-addresses-from-dropdown-list Weinbaum Support Questions https://jlssolutions.com/qa/404391/bus-changes-previous-go-to-addresses-from-dropdown-list Wed, 30 Apr 2025 15:52:17 +0000 Bus Routes - Designated Stop does not work https://jlssolutions.com/qa/466976/bus-routes-designated-stop-does-not-work SMT Support Questions https://jlssolutions.com/qa/466976/bus-routes-designated-stop-does-not-work Tue, 13 Oct 2026 17:09:32 +0000 Bus Routes not yet registered https://jlssolutions.com/qa/126325/bus-routes-not-yet-registered meshilem Support Questions https://jlssolutions.com/qa/126325/bus-routes-not-yet-registered Mon, 15 Jun 2020 16:35:15 +0000 By pledges and charges what is the diff. between the column Balance Due and Running? https://jlssolutions.com/qa/5057/pledges-and-charges-what-diff-between-column-balance-running ChLandau Support Questions https://jlssolutions.com/qa/5057/pledges-and-charges-what-diff-between-column-balance-running Thu, 10 Nov 2016 17:48:13 +0000 Calculating Walking Distance https://jlssolutions.com/qa/5805/calculating-walking-distance zecheryochanan Support Questions https://jlssolutions.com/qa/5805/calculating-walking-distance Tue, 23 May 2017 18:01:11 +0000 Can I get any credit card machine that accepts all type of payments from anywhere or do I have to get through JL? https://jlssolutions.com/qa/347596/credit-card-machine-that-accepts-payments-anywhere-through Sori Support Questions https://jlssolutions.com/qa/347596/credit-card-machine-that-accepts-payments-anywhere-through Tue, 21 May 2024 16:08:18 +0000 Can I Import to Update/Add-Info for existing accounts https://jlssolutions.com/qa/92486/can-i-import-to-update-add-info-for-existing-accounts seb Support Questions https://jlssolutions.com/qa/92486/can-i-import-to-update-add-info-for-existing-accounts Sun, 25 Aug 2019 18:06:51 +0000 can I make a NPSIS ID batch upload if some students on the list already have NPSIS ID's in JL? https://jlssolutions.com/qa/439521/make-npsis-batch-upload-some-students-list-already-have-npsis secretaryES1 Support Questions https://jlssolutions.com/qa/439521/make-npsis-batch-upload-some-students-list-already-have-npsis Wed, 14 Jan 2026 15:40:28 +0000 Can I send a text message when student gets marked as absent? https://jlssolutions.com/qa/47526/can-i-send-a-text-message-when-student-gets-marked-as-absent dpilchick Support Questions https://jlssolutions.com/qa/47526/can-i-send-a-text-message-when-student-gets-marked-as-absent Sun, 26 Aug 2018 19:28:07 +0000 Can phone types/Desc be locked to avoid bad data? https://jlssolutions.com/qa/184023/can-phone-types-desc-be-locked-to-avoid-bad-data Ngoldstein Support Questions https://jlssolutions.com/qa/184023/can-phone-types-desc-be-locked-to-avoid-bad-data Thu, 08 Jul 2021 17:49:47 +0000 can student have own code https://jlssolutions.com/qa/3398/can-student-have-own-code TM Support Questions https://jlssolutions.com/qa/3398/can-student-have-own-code Mon, 21 Mar 2016 03:48:49 +0000 Can the 'CIR View Form' option open to the main page, Without having to click on 'View Main Page' https://jlssolutions.com/qa/318341/view-form-option-open-main-page-without-having-click-view-main Faiga Support Questions https://jlssolutions.com/qa/318341/view-form-option-open-main-page-without-having-click-view-main Wed, 15 Nov 2023 17:57:57 +0000 Can the search account screen show the zip code along with the address for easy lookup of a mailing address? https://jlssolutions.com/qa/418824/search-account-screen-along-address-lookup-mailing-address Eeisenstein Support Questions https://jlssolutions.com/qa/418824/search-account-screen-along-address-lookup-mailing-address Tue, 05 Aug 2025 15:15:30 +0000 can there be a way to register for a "breakout room" based on topics of interest https://jlssolutions.com/qa/186404/can-there-way-register-breakout-room-based-topics-interest Shira Support Questions https://jlssolutions.com/qa/186404/can-there-way-register-breakout-room-based-topics-interest Fri, 23 Jul 2021 14:40:10 +0000 Can we Please have an option to delete a student picture ? https://jlssolutions.com/qa/154731/can-we-please-have-an-option-to-delete-a-student-picture Pinkus Support Questions https://jlssolutions.com/qa/154731/can-we-please-have-an-option-to-delete-a-student-picture Wed, 23 Dec 2020 19:19:19 +0000 Can we take off breakfast and lunch from courses , attendaance? https://jlssolutions.com/qa/465660/can-we-take-off-breakfast-and-lunch-from-courses-attendaance rdavis Support Questions https://jlssolutions.com/qa/465660/can-we-take-off-breakfast-and-lunch-from-courses-attendaance Thu, 17 Sep 2026 14:26:14 +0000 Can you add a field in Mail Merge from the Max Paid Amount from selected Campaigns? https://jlssolutions.com/qa/28586/can-field-mail-merge-from-paid-amount-from-selected-campaigns Admin Support Questions https://jlssolutions.com/qa/28586/can-field-mail-merge-from-paid-amount-from-selected-campaigns Wed, 28 Mar 2018 17:18:00 +0000 Can you add Light Blue Color to Bus Name? https://jlssolutions.com/qa/304048/can-you-add-light-blue-color-to-bus-name Chesky Lax Support Questions https://jlssolutions.com/qa/304048/can-you-add-light-blue-color-to-bus-name Thu, 24 Aug 2023 17:19:21 +0000 can you please add the ability to query in scolarship "period query", (same as in 'period') ? https://jlssolutions.com/qa/4547/can-please-ability-query-scolarship-period-query-same-period satmar-montreal Support Questions https://jlssolutions.com/qa/4547/can-please-ability-query-scolarship-period-query-same-period Wed, 10 Aug 2016 16:21:52 +0000 Can't specify capitalization in hyphenated child's first or last name. https://jlssolutions.com/qa/85155/cant-specify-capitalization-hyphenated-childs-first-last Efronbz Support Questions https://jlssolutions.com/qa/85155/cant-specify-capitalization-hyphenated-childs-first-last Wed, 03 Jul 2019 19:59:30 +0000 Cancel a cc charge before its going thru https://jlssolutions.com/qa/106138/cancel-a-cc-charge-before-its-going-thru chaim holtzer Support Questions https://jlssolutions.com/qa/106138/cancel-a-cc-charge-before-its-going-thru Tue, 03 Dec 2019 06:12:24 +0000 CC RED https://jlssolutions.com/qa/436067/cc-red ybirnbaum Support Questions https://jlssolutions.com/qa/436067/cc-red Wed, 17 Dec 2025 16:33:04 +0000 CIR Interface is Back Up - 12/15/16 11:45 AM https://jlssolutions.com/qa/5276/cir-interface-is-back-up-12-15-16-11-45-am Admin Support Questions https://jlssolutions.com/qa/5276/cir-interface-is-back-up-12-15-16-11-45-am Thu, 15 Dec 2016 16:08:25 +0000 CIR shots considered invalid if In Process https://jlssolutions.com/qa/104113/cir-shots-considered-invalid-if-in-process Tashbar Support Questions https://jlssolutions.com/qa/104113/cir-shots-considered-invalid-if-in-process Tue, 19 Nov 2019 16:21:50 +0000 Clicking on credit card status in Fundraising allows users to access all tabs in Administration. https://jlssolutions.com/qa/4988/clicking-credit-status-fundraising-allows-administration bismark Support Questions https://jlssolutions.com/qa/4988/clicking-credit-status-fundraising-allows-administration Mon, 31 Oct 2016 14:58:11 +0000 Cloud Options for JL https://jlssolutions.com/qa/279959/cloud-options-for-jl bwexler Support Questions https://jlssolutions.com/qa/279959/cloud-options-for-jl Mon, 20 Mar 2023 16:26:45 +0000 Code2 linked children not displaying in Fundraising https://jlssolutions.com/qa/5475/code2-linked-children-not-displaying-in-fundraising bismark Support Questions https://jlssolutions.com/qa/5475/code2-linked-children-not-displaying-in-fundraising Tue, 14 Feb 2017 19:17:13 +0000 Credit Card "Letter Type" entered in Fundraising propagates to Tuition and when payment is created generates a donation reciept. https://jlssolutions.com/qa/4837/entered-fundraising-propagates-tuition-generates-donation bismark Support Questions https://jlssolutions.com/qa/4837/entered-fundraising-propagates-tuition-generates-donation Fri, 16 Sep 2016 16:14:13 +0000 Credit Card Error Email https://jlssolutions.com/qa/28799/credit-card-error-email bismark Support Questions https://jlssolutions.com/qa/28799/credit-card-error-email Mon, 09 Apr 2018 16:25:19 +0000 Do you have new instructions to match the OPT transportation kids to JL?(To match the kids distances from NYPSIS to see if they are eligible for transportation.)(can you please provide a video how to do it) https://jlssolutions.com/qa/4985/instructions-transportation-distances-eligible-transportation rg12 Support Questions https://jlssolutions.com/qa/4985/instructions-transportation-distances-eligible-transportation Fri, 28 Oct 2016 16:53:50 +0000 Do you have an option of fingerprint clock in? https://jlssolutions.com/qa/310409/do-you-have-an-option-of-fingerprint-clock-in ZPaneth Support Questions https://jlssolutions.com/qa/310409/do-you-have-an-option-of-fingerprint-clock-in Tue, 26 Sep 2023 16:45:19 +0000 does anyone use the "courses" part of jl for daily voucher attendance (sign in/out)? https://jlssolutions.com/qa/4369/does-anyone-use-courses-part-daily-voucher-attendance-sign Support Questions https://jlssolutions.com/qa/4369/does-anyone-use-courses-part-daily-voucher-attendance-sign Wed, 27 Jul 2016 13:42:38 +0000 Does the cell phone provider field need to be filled out in order to text from JL? https://jlssolutions.com/qa/4839/does-the-cell-phone-provider-field-need-filled-order-text-from dlerner Support Questions https://jlssolutions.com/qa/4839/does-the-cell-phone-provider-field-need-filled-order-text-from Mon, 19 Sep 2016 14:53:48 +0000 Dropdown upgrade https://jlssolutions.com/qa/5078/dropdown-upgrade Pupa Camp Support Questions https://jlssolutions.com/qa/5078/dropdown-upgrade Wed, 16 Nov 2016 18:35:20 +0000 Email receipt - File name https://jlssolutions.com/qa/66989/email-receipt-file-name chaim holtzer Support Questions https://jlssolutions.com/qa/66989/email-receipt-file-name Mon, 28 Jan 2019 06:26:10 +0000 Email receipt - Name from email address https://jlssolutions.com/qa/66990/email-receipt-name-from-email-address chaim holtzer Support Questions https://jlssolutions.com/qa/66990/email-receipt-name-from-email-address Mon, 28 Jan 2019 06:41:30 +0000 email statements not sending attachments https://jlssolutions.com/qa/3658/email-statements-not-sending-attachments BYBZ Support Questions https://jlssolutions.com/qa/3658/email-statements-not-sending-attachments Tue, 03 May 2016 23:25:43 +0000 Emailing a merged word document from an individual account. https://jlssolutions.com/qa/3959/emailing-a-merged-word-document-from-an-individual-account Tashbar Support Questions https://jlssolutions.com/qa/3959/emailing-a-merged-word-document-from-an-individual-account Tue, 31 May 2016 19:16:20 +0000 Emailing mass statements takes too long https://jlssolutions.com/qa/5241/emailing-mass-statements-takes-too-long Pupa Camp Support Questions https://jlssolutions.com/qa/5241/emailing-mass-statements-takes-too-long Thu, 08 Dec 2016 19:01:02 +0000 epson check scanner https://jlssolutions.com/qa/23376/epson-check-scanner Mrs. Stendig Support Questions https://jlssolutions.com/qa/23376/epson-check-scanner Wed, 07 Feb 2018 19:14:48 +0000 Error Message when updating distance from school https://jlssolutions.com/qa/5289/error-message-when-updating-distance-from-school zecheryochanan Support Questions https://jlssolutions.com/qa/5289/error-message-when-updating-distance-from-school Mon, 19 Dec 2016 21:43:02 +0000 Expired Temp. Medical. https://jlssolutions.com/qa/5169/expired-temp-medical Tashbar Support Questions https://jlssolutions.com/qa/5169/expired-temp-medical Tue, 29 Nov 2016 19:28:44 +0000 export contacts https://jlssolutions.com/qa/119077/export-contacts SGreenbaum Support Questions https://jlssolutions.com/qa/119077/export-contacts Sun, 15 Mar 2020 18:05:22 +0000 Few receipt attachments in 1 email https://jlssolutions.com/qa/67618/few-receipt-attachments-in-1-email chaim holtzer Support Questions https://jlssolutions.com/qa/67618/few-receipt-attachments-in-1-email Wed, 30 Jan 2019 23:05:06 +0000 Final Grade field not available in Courses->Children->Grades tab https://jlssolutions.com/qa/37555/final-grade-field-not-available-courses-children-grades-tab bismark Support Questions https://jlssolutions.com/qa/37555/final-grade-field-not-available-courses-children-grades-tab Thu, 14 Jun 2018 14:52:47 +0000 Fundraising: Pasting HTML with Unicode in email form fails https://jlssolutions.com/qa/328967/fundraising-pasting-html-with-unicode-in-email-form-fails bismark Support Questions https://jlssolutions.com/qa/328967/fundraising-pasting-html-with-unicode-in-email-form-fails Tue, 16 Jan 2024 18:06:10 +0000 Going to an account with the phone number https://jlssolutions.com/qa/3812/going-to-an-account-with-the-phone-number Pupa Camp Support Questions https://jlssolutions.com/qa/3812/going-to-an-account-with-the-phone-number Sun, 15 May 2016 16:48:23 +0000 GPS online https://jlssolutions.com/qa/325062/gps-online Miriam1 Support Questions https://jlssolutions.com/qa/325062/gps-online Mon, 25 Dec 2023 18:38:19 +0000 GPS Phone line not working https://jlssolutions.com/qa/70322/gps-phone-line-not-working yr Support Questions https://jlssolutions.com/qa/70322/gps-phone-line-not-working Thu, 21 Feb 2019 21:47:21 +0000 Has anyone successfully transferred data from this software to QuickBooks? https://jlssolutions.com/qa/3669/anyone-successfully-transferred-data-software-quickbooks cmishlati Support Questions https://jlssolutions.com/qa/3669/anyone-successfully-transferred-data-software-quickbooks Wed, 04 May 2016 18:12:59 +0000 Hebrew Fields doesn't work in Report Designer https://jlssolutions.com/qa/5094/hebrew-fields-doesnt-work-in-report-designer Tashbar Support Questions https://jlssolutions.com/qa/5094/hebrew-fields-doesnt-work-in-report-designer Sun, 20 Nov 2016 19:41:07 +0000 How can I keep track of all those that have a Measles Titer Test? https://jlssolutions.com/qa/81573/how-can-i-keep-track-of-all-those-that-have-measles-titer-test Ari Support Questions https://jlssolutions.com/qa/81573/how-can-i-keep-track-of-all-those-that-have-measles-titer-test Thu, 06 Jun 2019 19:30:30 +0000 How can I set that a user must choose a merchant account when charging a card? https://jlssolutions.com/qa/28580/how-that-user-must-choose-merchant-account-when-charging-card Admin Support Questions https://jlssolutions.com/qa/28580/how-that-user-must-choose-merchant-account-when-charging-card Wed, 28 Mar 2018 17:00:20 +0000 How can I set up notes regarding a specific obligation like Gift Certificates? https://jlssolutions.com/qa/4621/notes-regarding-specific-obligation-like-gift-certificates sbain Support Questions https://jlssolutions.com/qa/4621/notes-regarding-specific-obligation-like-gift-certificates Mon, 22 Aug 2016 17:01:32 +0000 how could i export all the names and addresses to an excel sheet? https://jlssolutions.com/qa/92177/how-could-export-all-the-names-and-addresses-to-an-excel-sheet darkeichaim Support Questions https://jlssolutions.com/qa/92177/how-could-export-all-the-names-and-addresses-to-an-excel-sheet Thu, 22 Aug 2019 14:16:43 +0000 How do I include or exclude code 2 parents from PTA Scheduling ? https://jlssolutions.com/qa/12309/how-do-i-include-or-exclude-code-parents-from-pta-scheduling Pinkus Support Questions https://jlssolutions.com/qa/12309/how-do-i-include-or-exclude-code-parents-from-pta-scheduling Wed, 08 Nov 2017 20:39:31 +0000 How do I populate the dropdown in the phone/email status field? https://jlssolutions.com/qa/4719/how-do-populate-the-dropdown-in-the-phone-email-status-field bismark Support Questions https://jlssolutions.com/qa/4719/how-do-populate-the-dropdown-in-the-phone-email-status-field Tue, 30 Aug 2016 16:58:11 +0000 How do you deal with students with identical names ? https://jlssolutions.com/qa/3500/how-do-you-deal-with-students-with-identical-names Pinkus Support Questions https://jlssolutions.com/qa/3500/how-do-you-deal-with-students-with-identical-names Wed, 06 Apr 2016 23:21:04 +0000 How to enter Montreal street names? https://jlssolutions.com/qa/54106/how-to-enter-montreal-street-names bismark Support Questions https://jlssolutions.com/qa/54106/how-to-enter-montreal-street-names Tue, 23 Oct 2018 17:27:51 +0000 I am not able to view the Denied credit card charges anymore https://jlssolutions.com/qa/28172/i-am-not-able-to-view-the-denied-credit-card-charges-anymore mglazer Support Questions https://jlssolutions.com/qa/28172/i-am-not-able-to-view-the-denied-credit-card-charges-anymore Fri, 23 Mar 2018 11:58:48 +0000 I would like speak to someone about process of deposits from fundraising and tuition and Quickbooks. https://jlssolutions.com/qa/5141/someone-process-deposits-fundraising-tuition-quickbooks libby Support Questions https://jlssolutions.com/qa/5141/someone-process-deposits-fundraising-tuition-quickbooks Fri, 25 Nov 2016 16:23:55 +0000 i would like to see a few samples of a email body wording to use when sending out a monthly statement. can you help me with that? https://jlssolutions.com/qa/341501/would-like-samples-email-wording-sending-monthly-statement mrsweberman Support Questions https://jlssolutions.com/qa/341501/would-like-samples-email-wording-sending-monthly-statement Mon, 01 Apr 2024 19:45:34 +0000 Immunizations not complete and doctor says its complete https://jlssolutions.com/qa/5196/immunizations-not-complete-and-doctor-says-its-complete sfelberbaum Support Questions https://jlssolutions.com/qa/5196/immunizations-not-complete-and-doctor-says-its-complete Mon, 05 Dec 2016 15:36:56 +0000 Import CIR - Program Updated https://jlssolutions.com/qa/257623/import-cir-program-updated Chaimshiah Support Questions https://jlssolutions.com/qa/257623/import-cir-program-updated Wed, 02 Nov 2022 20:13:21 +0000 Import CIR is showing student not found https://jlssolutions.com/qa/33512/import-cir-is-showing-student-not-found moshe8414 Support Questions https://jlssolutions.com/qa/33512/import-cir-is-showing-student-not-found Mon, 14 May 2018 15:41:43 +0000 in bus routes, when address is with apt. it gets a star (*) in column "street sort" https://jlssolutions.com/qa/4409/bus-routes-when-address-with-apt-gets-star-column-street-sort satmar-montreal Support Questions https://jlssolutions.com/qa/4409/bus-routes-when-address-with-apt-gets-star-column-street-sort Fri, 29 Jul 2016 14:13:29 +0000 In Fundraising -> Accounts -> Linked -> Children -> Hebrew DOB (when after sunset/שקיעה) does not compute correctly https://jlssolutions.com/qa/20296/fundraising-accounts-linked-children-hebrew-compute-correctly bismark Support Questions https://jlssolutions.com/qa/20296/fundraising-accounts-linked-children-hebrew-compute-correctly Fri, 12 Jan 2018 16:12:35 +0000 Internet Explorer Twilighting https://jlssolutions.com/qa/303544/internet-explorer-twilighting Bobov-45 Support Questions https://jlssolutions.com/qa/303544/internet-explorer-twilighting Wed, 23 Aug 2023 00:00:32 +0000 IP addresses JL Uses - Date append request https://jlssolutions.com/qa/5359/ip-addresses-jl-uses-date-append-request Bobov-45 Support Questions https://jlssolutions.com/qa/5359/ip-addresses-jl-uses-date-append-request Fri, 13 Jan 2017 16:24:48 +0000 is it possible to add 'item' in charges tab (in reports) ? https://jlssolutions.com/qa/69123/is-it-possible-to-add-item-in-charges-tab-in-reports satmar-montreal Support Questions https://jlssolutions.com/qa/69123/is-it-possible-to-add-item-in-charges-tab-in-reports Tue, 12 Feb 2019 21:17:25 +0000 Is it possible to enter a pledge today and put in a last month date? https://jlssolutions.com/qa/5443/is-it-possible-to-enter-pledge-today-and-put-in-last-month-date ChLandau Support Questions https://jlssolutions.com/qa/5443/is-it-possible-to-enter-pledge-today-and-put-in-last-month-date Mon, 30 Jan 2017 19:07:38 +0000 Is it possible to save an email address by an account, if yes where? https://jlssolutions.com/qa/5462/is-it-possible-to-save-an-email-address-by-an-account-yes-where ChLandau Support Questions https://jlssolutions.com/qa/5462/is-it-possible-to-save-an-email-address-by-an-account-yes-where Fri, 10 Feb 2017 15:52:00 +0000 Is it possible to see dates by notes? https://jlssolutions.com/qa/5139/is-it-possible-to-see-dates-by-notes ChLandau Support Questions https://jlssolutions.com/qa/5139/is-it-possible-to-see-dates-by-notes Fri, 25 Nov 2016 16:13:30 +0000 is it possible to set ability to select 2 default phone numbers ? https://jlssolutions.com/qa/9321/is-it-possible-to-set-ability-to-select-default-phone-numbers satmar-montreal Support Questions https://jlssolutions.com/qa/9321/is-it-possible-to-set-ability-to-select-default-phone-numbers Wed, 18 Oct 2017 17:44:07 +0000 Is it possible to update all immunizations at once? https://jlssolutions.com/qa/3743/is-it-possible-to-update-all-immunizations-at-once ysyosher Support Questions https://jlssolutions.com/qa/3743/is-it-possible-to-update-all-immunizations-at-once Mon, 09 May 2016 21:43:29 +0000 Is there a way to have a remote user login to the system besides having a dedicated computer for them to vnc into? https://jlssolutions.com/qa/153895/there-remote-login-system-besides-having-dedicated-computer yogutt Support Questions https://jlssolutions.com/qa/153895/there-remote-login-system-besides-having-dedicated-computer Thu, 17 Dec 2020 03:04:27 +0000 Is there a User right setting for Attachments ? https://jlssolutions.com/qa/3354/is-there-a-user-right-setting-for-attachments Pinkus Support Questions https://jlssolutions.com/qa/3354/is-there-a-user-right-setting-for-attachments Wed, 16 Mar 2016 22:01:33 +0000 Is there a way that if immunizations is not up to date the child should not come up on bus routes? https://jlssolutions.com/qa/93385/there-way-that-immunizations-date-child-should-come-routes Lazer Support Questions https://jlssolutions.com/qa/93385/there-way-that-immunizations-date-child-should-come-routes Thu, 29 Aug 2019 13:58:45 +0000 Is there a way to mark a phone number as "invalid" much like "USPS error? https://jlssolutions.com/qa/3847/is-there-way-to-mark-phone-number-invalid-much-like-usps-error dlerner Support Questions https://jlssolutions.com/qa/3847/is-there-way-to-mark-phone-number-invalid-much-like-usps-error Thu, 19 May 2016 14:50:19 +0000 Is there an aption that when i click on CC transactions (Notes/Credit Card/Transactions) I should get to the current transaction? To avoid scrolling up or down. (Ctrl+Pageup, Ctrl+Pagedown gets me to the top or the bottom.) https://jlssolutions.com/qa/39949/transactions-transactions-transaction-scrolling-pagedown Berger Support Questions https://jlssolutions.com/qa/39949/transactions-transactions-transaction-scrolling-pagedown Mon, 02 Jul 2018 17:25:28 +0000 Is there an option to block some users from seeing all payments? https://jlssolutions.com/qa/5121/is-there-an-option-block-some-users-from-seeing-all-payments ChLandau Support Questions https://jlssolutions.com/qa/5121/is-there-an-option-block-some-users-from-seeing-all-payments Wed, 23 Nov 2016 16:12:38 +0000 Is there any way to see the distance of kids homes from the Yeshiva? https://jlssolutions.com/qa/3296/is-there-any-way-see-the-distance-kids-homes-from-the-yeshiva dpilchick Support Questions https://jlssolutions.com/qa/3296/is-there-any-way-see-the-distance-kids-homes-from-the-yeshiva Sun, 13 Mar 2016 18:11:20 +0000 Issues due to changing Windows locale to Hebrew https://jlssolutions.com/qa/97780/issues-due-to-changing-windows-locale-to-hebrew ygoldblatt Support Questions https://jlssolutions.com/qa/97780/issues-due-to-changing-windows-locale-to-hebrew Thu, 19 Sep 2019 19:19:20 +0000 Its possible that the Bus change "Going To" column should also appear in "Accounts -> Bus Routes -> Changes" ? https://jlssolutions.com/qa/336375/possible-change-column-should-appear-accounts-routes-changes shmuel3641 Support Questions https://jlssolutions.com/qa/336375/possible-change-column-should-appear-accounts-routes-changes Wed, 28 Feb 2024 17:17:12 +0000 JL on server https://jlssolutions.com/qa/206076/jl-on-server Pupa Camp Support Questions https://jlssolutions.com/qa/206076/jl-on-server Tue, 23 Nov 2021 18:51:41 +0000 Journal open page button on grid not working. https://jlssolutions.com/qa/13882/journal-open-page-button-on-grid-not-working bismark Support Questions https://jlssolutions.com/qa/13882/journal-open-page-button-on-grid-not-working Tue, 21 Nov 2017 15:09:23 +0000 Kuriv/Relatives New Record not available on grid to allow adding by code https://jlssolutions.com/qa/20777/kuriv-relatives-new-record-available-grid-allow-adding-code bismark Support Questions https://jlssolutions.com/qa/20777/kuriv-relatives-new-record-available-grid-allow-adding-code Wed, 17 Jan 2018 16:38:25 +0000 label printer RD server https://jlssolutions.com/qa/338280/label-printer-rd-server rlefkowits Support Questions https://jlssolutions.com/qa/338280/label-printer-rd-server Mon, 11 Mar 2024 15:46:54 +0000 Linking campaigns to companies https://jlssolutions.com/qa/85210/linking-campaigns-to-companies Nlink Support Questions https://jlssolutions.com/qa/85210/linking-campaigns-to-companies Wed, 03 Jul 2019 23:23:06 +0000 Mail Merge Issue https://jlssolutions.com/qa/238981/mail-merge-issue TC Support Questions https://jlssolutions.com/qa/238981/mail-merge-issue Wed, 06 Jul 2022 14:52:41 +0000 Mail Merge Query Bug? https://jlssolutions.com/qa/322675/mail-merge-query-bug bismark Support Questions https://jlssolutions.com/qa/322675/mail-merge-query-bug Mon, 11 Dec 2023 20:13:48 +0000 MasterCard numbers beginning with 2 cannot be entered in the system. https://jlssolutions.com/qa/5991/mastercard-numbers-beginning-with-cannot-entered-the-system bismark Support Questions https://jlssolutions.com/qa/5991/mastercard-numbers-beginning-with-cannot-entered-the-system Thu, 29 Jun 2017 18:54:49 +0000 Minimum interval for DTaP and Poilio. https://jlssolutions.com/qa/5137/minimum-interval-for-dtap-and-poilio Tashbar Support Questions https://jlssolutions.com/qa/5137/minimum-interval-for-dtap-and-poilio Thu, 24 Nov 2016 17:48:32 +0000 Misleading Message in Fundraising/Entries/Mass Entries/New Accounts/Mass Insert https://jlssolutions.com/qa/5568/misleading-message-fundraising-entries-entries-accounts bismark Support Questions https://jlssolutions.com/qa/5568/misleading-message-fundraising-entries-entries-accounts Mon, 06 Mar 2017 19:30:53 +0000 Missing Immunization not valid until 4th birthday https://jlssolutions.com/qa/359145/missing-immunization-not-valid-until-4th-birthday Pinkus Support Questions https://jlssolutions.com/qa/359145/missing-immunization-not-valid-until-4th-birthday Mon, 29 Jul 2024 21:42:31 +0000 move payment https://jlssolutions.com/qa/3881/move-payment Reuven Support Questions https://jlssolutions.com/qa/3881/move-payment Mon, 23 May 2016 17:59:47 +0000 Narrow Down Search Results for view records https://jlssolutions.com/qa/378556/narrow-down-search-results-for-view-records ccensor Support Questions https://jlssolutions.com/qa/378556/narrow-down-search-results-for-view-records Wed, 20 Nov 2024 17:46:41 +0000 NCOA Updates https://jlssolutions.com/qa/75493/ncoa-updates Nlink Support Questions https://jlssolutions.com/qa/75493/ncoa-updates Thu, 11 Apr 2019 13:04:31 +0000 New address to existing stop https://jlssolutions.com/qa/352716/new-address-to-existing-stop Weinbaum Support Questions https://jlssolutions.com/qa/352716/new-address-to-existing-stop Thu, 20 Jun 2024 14:14:18 +0000 new user guide https://jlssolutions.com/qa/256177/new-user-guide gh Support Questions https://jlssolutions.com/qa/256177/new-user-guide Thu, 27 Oct 2022 13:25:33 +0000 Not able to apply unapplied payment to open balance. https://jlssolutions.com/qa/6259/not-able-to-apply-unapplied-payment-to-open-balance roren Support Questions https://jlssolutions.com/qa/6259/not-able-to-apply-unapplied-payment-to-open-balance Mon, 11 Sep 2017 13:59:46 +0000 NYC Flu vaccination mandate https://jlssolutions.com/qa/61683/nyc-flu-vaccination-mandate LYS Support Questions https://jlssolutions.com/qa/61683/nyc-flu-vaccination-mandate Thu, 13 Dec 2018 21:48:20 +0000 Only Immunized to Measles https://jlssolutions.com/qa/73347/only-immunized-to-measles Tashbar Support Questions https://jlssolutions.com/qa/73347/only-immunized-to-measles Tue, 19 Mar 2019 21:30:31 +0000 Option to save a student report per student - with the students name in the filename - so that we could give the report to others in an organized fashion? https://jlssolutions.com/qa/266211/option-student-student-students-filename-organized-fashion SScheier Support Questions https://jlssolutions.com/qa/266211/option-student-student-students-filename-organized-fashion Wed, 21 Dec 2022 16:53:52 +0000 pair scaned checks to payments after depositing https://jlssolutions.com/qa/435388/pair-scaned-checks-to-payments-after-depositing wilhelm Support Questions https://jlssolutions.com/qa/435388/pair-scaned-checks-to-payments-after-depositing Thu, 11 Dec 2025 16:58:23 +0000 Payment date issue https://jlssolutions.com/qa/394241/payment-date-issue SMT Support Questions https://jlssolutions.com/qa/394241/payment-date-issue Tue, 11 Feb 2025 19:05:53 +0000 Phone contacts https://jlssolutions.com/qa/31498/phone-contacts Lazer Support Questions https://jlssolutions.com/qa/31498/phone-contacts Sun, 29 Apr 2018 15:25:17 +0000 Please post a new tutorial on how to do the Direct matching process https://jlssolutions.com/qa/51631/please-post-new-tutorial-on-how-the-direct-matching-process LYS Support Questions https://jlssolutions.com/qa/51631/please-post-new-tutorial-on-how-the-direct-matching-process Mon, 08 Oct 2018 19:40:49 +0000 Please provide a new video with instructions for the direct certification process. (there is a new process this year) https://jlssolutions.com/qa/6098/please-provide-instructions-certification-process-process rg12 Support Questions https://jlssolutions.com/qa/6098/please-provide-instructions-certification-process-process Wed, 16 Aug 2017 15:50:41 +0000 Pop up recurring CC that will finish next month https://jlssolutions.com/qa/56266/pop-up-recurring-cc-that-will-finish-next-month gittelgluck Support Questions https://jlssolutions.com/qa/56266/pop-up-recurring-cc-that-will-finish-next-month Mon, 05 Nov 2018 23:32:01 +0000 Print after emailing should go back to the default printer https://jlssolutions.com/qa/3276/print-after-emailing-should-go-back-to-the-default-printer Pupa Camp Support Questions https://jlssolutions.com/qa/3276/print-after-emailing-should-go-back-to-the-default-printer Thu, 10 Mar 2016 17:01:18 +0000 Problem with drop down account search in the "seat with" grid https://jlssolutions.com/qa/5082/problem-with-drop-down-account-search-in-the-seat-with-grid bismark Support Questions https://jlssolutions.com/qa/5082/problem-with-drop-down-account-search-in-the-seat-with-grid Wed, 16 Nov 2016 22:01:22 +0000 Program error when entering payments https://jlssolutions.com/qa/4707/program-error-when-entering-payments bismark Support Questions https://jlssolutions.com/qa/4707/program-error-when-entering-payments Tue, 30 Aug 2016 15:39:22 +0000 QB integration https://jlssolutions.com/qa/3488/qb-integration bnos chaya Support Questions https://jlssolutions.com/qa/3488/qb-integration Mon, 04 Apr 2016 18:06:48 +0000 Query account that is not linked to their grandparents https://jlssolutions.com/qa/21256/query-account-that-is-not-linked-to-their-grandparents Tashbar Support Questions https://jlssolutions.com/qa/21256/query-account-that-is-not-linked-to-their-grandparents Mon, 22 Jan 2018 19:10:35 +0000 Query Code2 In Fundraising. https://jlssolutions.com/qa/28627/query-code2-in-fundraising Admin Support Questions https://jlssolutions.com/qa/28627/query-code2-in-fundraising Wed, 28 Mar 2018 20:50:25 +0000 Query Deposit based on percentage https://jlssolutions.com/qa/34311/query-deposit-based-on-percentage BYBZ Support Questions https://jlssolutions.com/qa/34311/query-deposit-based-on-percentage Fri, 18 May 2018 14:01:37 +0000 quick-books https://jlssolutions.com/qa/5132/quick-books Mr. Kutten Support Questions https://jlssolutions.com/qa/5132/quick-books Wed, 23 Nov 2016 22:15:01 +0000 raffle mistake https://jlssolutions.com/qa/5448/raffle-mistake chaim holtzer Support Questions https://jlssolutions.com/qa/5448/raffle-mistake Wed, 01 Feb 2017 02:53:32 +0000 Reminders in Tuition & Fundraising https://jlssolutions.com/qa/5818/reminders-in-tuition-%26-fundraising chaim holtzer Support Questions https://jlssolutions.com/qa/5818/reminders-in-tuition-%26-fundraising Wed, 24 May 2017 20:12:14 +0000 Report - Hebrew Birthday between selected dates https://jlssolutions.com/qa/307129/report-hebrew-birthday-between-selected-dates Bobov-45 Support Questions https://jlssolutions.com/qa/307129/report-hebrew-birthday-between-selected-dates Wed, 06 Sep 2023 17:46:39 +0000 Room # https://jlssolutions.com/qa/6110/room-%23 moishybraun Support Questions https://jlssolutions.com/qa/6110/room-%23 Thu, 17 Aug 2017 18:33:02 +0000 Running multiple mail merges replaces old files https://jlssolutions.com/qa/219429/running-multiple-mail-merges-replaces-old-files TC Support Questions https://jlssolutions.com/qa/219429/running-multiple-mail-merges-replaces-old-files Mon, 21 Feb 2022 21:05:39 +0000 Running Tuition and Fundraising over a VPN https://jlssolutions.com/qa/315995/running-tuition-and-fundraising-over-a-vpn ezmsp_support Support Questions https://jlssolutions.com/qa/315995/running-tuition-and-fundraising-over-a-vpn Fri, 03 Nov 2023 13:48:39 +0000 saving email template https://jlssolutions.com/qa/255252/saving-email-template BMeth Support Questions https://jlssolutions.com/qa/255252/saving-email-template Mon, 24 Oct 2022 14:30:11 +0000 Scheduled Support - Choose your time https://jlssolutions.com/qa/126178/scheduled-support-choose-your-time Admin Support Questions https://jlssolutions.com/qa/126178/scheduled-support-choose-your-time Fri, 12 Jun 2020 17:02:16 +0000 School info tab in administration https://jlssolutions.com/qa/167708/school-info-tab-in-administration Pupa Camp Support Questions https://jlssolutions.com/qa/167708/school-info-tab-in-administration Mon, 22 Mar 2021 20:42:05 +0000 set Company as default https://jlssolutions.com/qa/5557/set-company-as-default chaim holtzer Support Questions https://jlssolutions.com/qa/5557/set-company-as-default Thu, 02 Mar 2017 21:08:36 +0000 Set default campaign when entering payments in fundraising https://jlssolutions.com/qa/299311/set-default-campaign-when-entering-payments-in-fundraising TheCheder Support Questions https://jlssolutions.com/qa/299311/set-default-campaign-when-entering-payments-in-fundraising Wed, 26 Jul 2023 16:27:43 +0000 Set up monthly cc schedule should be charged on a specific weekday https://jlssolutions.com/qa/333835/set-up-monthly-cc-schedule-should-charged-specific-weekday ybirnbaum Support Questions https://jlssolutions.com/qa/333835/set-up-monthly-cc-schedule-should-charged-specific-weekday Tue, 13 Feb 2024 20:40:11 +0000 SFA Summer 2024 EBT https://jlssolutions.com/qa/350179/sfa-summer-2024-ebt Ari Support Questions https://jlssolutions.com/qa/350179/sfa-summer-2024-ebt Mon, 03 Jun 2024 21:29:44 +0000 size of photo for letterhead https://jlssolutions.com/qa/330045/size-of-photo-for-letterhead ybirnbaum Support Questions https://jlssolutions.com/qa/330045/size-of-photo-for-letterhead Mon, 22 Jan 2024 18:52:43 +0000 SMS, Childrens Name and more formats for the parents name https://jlssolutions.com/qa/3868/sms-childrens-name-and-more-formats-for-the-parents-name Tashbar Support Questions https://jlssolutions.com/qa/3868/sms-childrens-name-and-more-formats-for-the-parents-name Thu, 19 May 2016 21:41:33 +0000 Solicitor Field on Journal tab in Mass Entries window in Fundraising not working https://jlssolutions.com/qa/5103/solicitor-field-journal-entries-window-fundraising-working bismark Support Questions https://jlssolutions.com/qa/5103/solicitor-field-journal-entries-window-fundraising-working Mon, 21 Nov 2016 20:30:23 +0000 Something is going on with your phone system? https://jlssolutions.com/qa/30599/something-is-going-on-with-your-phone-system ChLandau Support Questions https://jlssolutions.com/qa/30599/something-is-going-on-with-your-phone-system Mon, 23 Apr 2018 13:15:19 +0000 Sort Column by Mail Merge https://jlssolutions.com/qa/368701/sort-column-by-mail-merge Pupa Camp Support Questions https://jlssolutions.com/qa/368701/sort-column-by-mail-merge Wed, 18 Sep 2024 20:31:02 +0000 Stop numbers by bus changes https://jlssolutions.com/qa/352119/stop-numbers-by-bus-changes Weinbaum Support Questions https://jlssolutions.com/qa/352119/stop-numbers-by-bus-changes Tue, 18 Jun 2024 14:12:57 +0000 Student notes - notifications in Hebrew arrive as a email with only question marks https://jlssolutions.com/qa/216189/student-notes-notifications-hebrew-arrive-email-question TC Support Questions https://jlssolutions.com/qa/216189/student-notes-notifications-hebrew-arrive-email-question Tue, 01 Feb 2022 03:26:42 +0000 sync contact to outlook with the child bus name and collier info 1 per famely https://jlssolutions.com/qa/3431/sync-contact-outlook-with-the-child-name-collier-info-famely jacob Support Questions https://jlssolutions.com/qa/3431/sync-contact-outlook-with-the-child-name-collier-info-famely Sun, 27 Mar 2016 20:05:18 +0000 the address on the bill or receipt comes up opposite https://jlssolutions.com/qa/15040/the-address-on-the-bill-or-receipt-comes-up-opposite rabbi oshry Support Questions https://jlssolutions.com/qa/15040/the-address-on-the-bill-or-receipt-comes-up-opposite Wed, 29 Nov 2017 17:03:49 +0000 The first period excused box very often gets unchecked. https://jlssolutions.com/qa/5048/the-first-period-excused-box-very-often-gets-unchecked Friedman Support Questions https://jlssolutions.com/qa/5048/the-first-period-excused-box-very-often-gets-unchecked Wed, 09 Nov 2016 23:27:17 +0000 The report web interface for the Preschool report card shows a shortened field for Q2 Comments. Can this be fixed? https://jlssolutions.com/qa/3301/report-interface-preschool-report-shows-shortened-comments ilenewilson Support Questions https://jlssolutions.com/qa/3301/report-interface-preschool-report-shows-shortened-comments Mon, 14 Mar 2016 14:21:48 +0000 The server path for Jl and its attachments was changed due to a server move. Is there a way to make one change for all reports path to be correct, or we need to call in regarding each report separately? https://jlssolutions.com/qa/308613/attachments-changed-reports-correct-regarding-separately leah Support Questions https://jlssolutions.com/qa/308613/attachments-changed-reports-correct-regarding-separately Wed, 13 Sep 2023 12:31:48 +0000 the title in general info is changing by its self https://jlssolutions.com/qa/18821/the-title-in-general-info-is-changing-by-its-self yoelhonig Support Questions https://jlssolutions.com/qa/18821/the-title-in-general-info-is-changing-by-its-self Mon, 01 Jan 2018 17:00:43 +0000 Time of CC charge https://jlssolutions.com/qa/33079/time-of-cc-charge chaim holtzer Support Questions https://jlssolutions.com/qa/33079/time-of-cc-charge Thu, 10 May 2018 04:53:15 +0000 trying to understand the postings https://jlssolutions.com/qa/322986/trying-to-understand-the-postings mbzcsem Support Questions https://jlssolutions.com/qa/322986/trying-to-understand-the-postings Wed, 13 Dec 2023 16:25:51 +0000 Update bus driver app in play store https://jlssolutions.com/qa/357845/update-bus-driver-app-in-play-store SMT Support Questions https://jlssolutions.com/qa/357845/update-bus-driver-app-in-play-store Sun, 21 Jul 2024 15:17:50 +0000 Uploading NPSIS ID Numbers https://jlssolutions.com/qa/4544/uploading-npsis-id-numbers mbs Support Questions https://jlssolutions.com/qa/4544/uploading-npsis-id-numbers Wed, 10 Aug 2016 15:00:34 +0000 Usaepay Not Working https://jlssolutions.com/qa/11679/usaepay-not-working mering Support Questions https://jlssolutions.com/qa/11679/usaepay-not-working Sun, 05 Nov 2017 18:37:36 +0000 User rights for tuition notes not applying correctly? https://jlssolutions.com/qa/5413/user-rights-for-tuition-notes-not-applying-correctly bismark Support Questions https://jlssolutions.com/qa/5413/user-rights-for-tuition-notes-not-applying-correctly Sun, 22 Jan 2017 22:22:27 +0000 user rights just for multiple companies in deposits https://jlssolutions.com/qa/82929/user-rights-just-for-multiple-companies-in-deposits zecheryochanan Support Questions https://jlssolutions.com/qa/82929/user-rights-just-for-multiple-companies-in-deposits Wed, 19 Jun 2019 16:55:27 +0000 user rights on attachment https://jlssolutions.com/qa/3659/user-rights-on-attachment BYBZ Support Questions https://jlssolutions.com/qa/3659/user-rights-on-attachment Tue, 03 May 2016 23:27:18 +0000 Using Old Routes in a New Period https://jlssolutions.com/qa/422721/using-old-routes-in-a-new-period Lazer Support Questions https://jlssolutions.com/qa/422721/using-old-routes-in-a-new-period Mon, 01 Sep 2025 15:24:55 +0000 view check images on payments tab https://jlssolutions.com/qa/6082/view-check-images-on-payments-tab BYBZ Support Questions https://jlssolutions.com/qa/6082/view-check-images-on-payments-tab Thu, 03 Aug 2017 16:08:59 +0000 View Teachers in Grading Portal https://jlssolutions.com/qa/444767/view-teachers-in-grading-portal lmoskowitz Support Questions https://jlssolutions.com/qa/444767/view-teachers-in-grading-portal Thu, 05 Mar 2026 16:30:35 +0000 Virus? Microsoft Security Essentials identifies GetReports.exe as malware. https://jlssolutions.com/qa/3594/microsoft-security-essentials-identifies-getreports-malware bismark Support Questions https://jlssolutions.com/qa/3594/microsoft-security-essentials-identifies-getreports-malware Wed, 20 Apr 2016 01:35:42 +0000 Voice campaign recording https://jlssolutions.com/qa/24911/voice-campaign-recording chaim holtzer Support Questions https://jlssolutions.com/qa/24911/voice-campaign-recording Wed, 21 Feb 2018 02:05:00 +0000 Wanna connect QB to JL to be able to add deposits to quickbooks https://jlssolutions.com/qa/6250/wanna-connect-qb-to-jl-to-be-able-to-add-deposits-to-quickbooks Ichud1 Support Questions https://jlssolutions.com/qa/6250/wanna-connect-qb-to-jl-to-be-able-to-add-deposits-to-quickbooks Thu, 07 Sep 2017 19:34:45 +0000 Webroot Anti Virus https://jlssolutions.com/qa/28408/webroot-anti-virus Admin Support Questions https://jlssolutions.com/qa/28408/webroot-anti-virus Tue, 27 Mar 2018 12:36:29 +0000 What does the check off box "allow choosing any bus" mean? https://jlssolutions.com/qa/5752/what-does-the-check-off-box-allow-choosing-any-bus-mean transportation Support Questions https://jlssolutions.com/qa/5752/what-does-the-check-off-box-allow-choosing-any-bus-mean Thu, 11 May 2017 14:50:14 +0000 What happens if I schedule a credit card payment for a date that falls on shabbos, will it wait until motzei shabbos to charge? https://jlssolutions.com/qa/322948/happens-schedule-credit-payment-shabbos-motzei-shabbos-charge bismark Support Questions https://jlssolutions.com/qa/322948/happens-schedule-credit-payment-shabbos-motzei-shabbos-charge Wed, 13 Dec 2023 14:59:46 +0000 What is the best way to keep track of Pushka campaigns? (Ex. Purim, Chanuka etc.) https://jlssolutions.com/qa/3271/what-the-best-way-keep-track-pushka-campaigns-purim-chanuka dpilchick Support Questions https://jlssolutions.com/qa/3271/what-the-best-way-keep-track-pushka-campaigns-purim-chanuka Thu, 10 Mar 2016 16:28:12 +0000 What is the list of years for in the top selections in Fundraising reports? https://jlssolutions.com/qa/148894/what-the-list-years-for-the-selections-fundraising-reports bismark Support Questions https://jlssolutions.com/qa/148894/what-the-list-years-for-the-selections-fundraising-reports Thu, 12 Nov 2020 17:56:23 +0000 When adjusting a 2 yearly charge in the contract screen with payments already applied, the payments don't get reapplied correctly https://jlssolutions.com/qa/336037/adjusting-contract-payments-payments-reapplied-correctly b Support Questions https://jlssolutions.com/qa/336037/adjusting-contract-payments-payments-reapplied-correctly Tue, 27 Feb 2024 16:15:06 +0000 When exporting to an excel spreadsheet, why do some accounts not align and move to a 2nd line https://jlssolutions.com/qa/4997/when-exporting-excel-spreadsheet-some-accounts-align-move mrosen Support Questions https://jlssolutions.com/qa/4997/when-exporting-excel-spreadsheet-some-accounts-align-move Tue, 01 Nov 2016 16:31:35 +0000 When in a students account, where can i see which bus he goes on? https://jlssolutions.com/qa/102744/when-in-a-students-account-where-can-i-see-which-bus-he-goes-on Yeshiva Imrei Chaim Support Questions https://jlssolutions.com/qa/102744/when-in-a-students-account-where-can-i-see-which-bus-he-goes-on Sun, 10 Nov 2019 19:18:05 +0000 when mass update class for new period, i would like to update the season as well, can it be added ? https://jlssolutions.com/qa/3720/when-mass-update-class-period-would-like-update-season-added satmar-montreal Support Questions https://jlssolutions.com/qa/3720/when-mass-update-class-period-would-like-update-season-added Sun, 08 May 2016 16:16:47 +0000 When pasting a credit card number that has spaces in it into Tuition, it automatically deletes the spaces. In Fundraising, it crashes the server (when we try to charge). Please fix asap. Thank you. https://jlssolutions.com/qa/387691/pasting-tuition-automatically-deletes-fundraising-crashes Mrs. Feldman Support Questions https://jlssolutions.com/qa/387691/pasting-tuition-automatically-deletes-fundraising-crashes Wed, 08 Jan 2025 19:47:09 +0000 When processing a credit card in "Main, tuition" a pop up comes up asking if I would like a receipt. https://jlssolutions.com/qa/5514/when-processing-credit-tuition-comes-asking-would-receipt goldsteinl Support Questions https://jlssolutions.com/qa/5514/when-processing-credit-tuition-comes-asking-would-receipt Tue, 21 Feb 2017 19:23:22 +0000 When you press on zip 4 it automatically makes the apt/ unit number in lowercase. Is that done by JL or UPSPS? If JL does it can it please be changed into Uppercase? Ty https://jlssolutions.com/qa/176467/automatically-number-lowercase-please-changed-uppercase zvadoff Support Questions https://jlssolutions.com/qa/176467/automatically-number-lowercase-please-changed-uppercase Thu, 27 May 2021 16:28:32 +0000 where do i fine my phone support id? https://jlssolutions.com/qa/36042/where-do-i-fine-my-phone-support-id CampBelz2 Support Questions https://jlssolutions.com/qa/36042/where-do-i-fine-my-phone-support-id Mon, 04 Jun 2018 18:16:38 +0000 Where is the best place to keep track of phone calls made to parents about immunization?I https://jlssolutions.com/qa/150878/where-best-place-track-phone-calls-parents-about-immunization Ateresmain2 Support Questions https://jlssolutions.com/qa/150878/where-best-place-track-phone-calls-parents-about-immunization Wed, 25 Nov 2020 17:05:37 +0000 why does JL apply a donation to the right pledge but notes the campaign incorrectly https://jlssolutions.com/qa/453600/does-apply-donation-right-pledge-notes-campaign-incorrectly LindaCTIUNY Support Questions https://jlssolutions.com/qa/453600/does-apply-donation-right-pledge-notes-campaign-incorrectly Wed, 03 Jun 2026 17:27:57 +0000 why i can't add more then one account at time https://jlssolutions.com/qa/322697/why-i-cant-add-more-then-one-account-at-time Eluzer collection Support Questions https://jlssolutions.com/qa/322697/why-i-cant-add-more-then-one-account-at-time Mon, 11 Dec 2023 21:18:07 +0000 Why is the 4 digit zip not working in FR? when can we expect it to be working again? https://jlssolutions.com/qa/423583/why-is-the-digit-zip-not-working-when-can-expect-working-again akrausz Support Questions https://jlssolutions.com/qa/423583/why-is-the-digit-zip-not-working-when-can-expect-working-again Wed, 03 Sep 2025 18:51:43 +0000 why is the waiting time so long? https://jlssolutions.com/qa/15036/why-is-the-waiting-time-so-long rabbi oshry Support Questions https://jlssolutions.com/qa/15036/why-is-the-waiting-time-so-long Wed, 29 Nov 2017 17:00:57 +0000 Why is Yiddish coming up WIth Quetion marks? https://jlssolutions.com/qa/227983/why-is-yiddish-coming-up-with-quetion-marks lipaberger Support Questions https://jlssolutions.com/qa/227983/why-is-yiddish-coming-up-with-quetion-marks Tue, 03 May 2022 01:10:48 +0000 Why would the credit card service fail? https://jlssolutions.com/qa/306390/why-would-the-credit-card-service-fail leah Support Questions https://jlssolutions.com/qa/306390/why-would-the-credit-card-service-fail Mon, 04 Sep 2023 19:45:25 +0000 Windows 10 Font Error https://jlssolutions.com/qa/5936/windows-10-font-error Admin Support Questions https://jlssolutions.com/qa/5936/windows-10-font-error Wed, 14 Jun 2017 02:28:05 +0000 מאכן ארבעטן די "מעטאד" אפציע ביי ענטרי https://jlssolutions.com/qa/429607/%D7%9E%D7%90%D7%9B%D7%9F-%D7%90%D7%A8%D7%91%D7%A2%D7%98%D7%9F-%D7%93%D7%99-%D7%9E%D7%A2%D7%98%D7%90%D7%93-%D7%90%D7%A4%D7%A6%D7%99%D7%A2-%D7%91%D7%99%D7%99-%D7%A2%D7%A0%D7%98%D7%A8%D7%99 aronweber Support Questions https://jlssolutions.com/qa/429607/%D7%9E%D7%90%D7%9B%D7%9F-%D7%90%D7%A8%D7%91%D7%A2%D7%98%D7%9F-%D7%93%D7%99-%D7%9E%D7%A2%D7%98%D7%90%D7%93-%D7%90%D7%A4%D7%A6%D7%99%D7%A2-%D7%91%D7%99%D7%99-%D7%A2%D7%A0%D7%98%D7%A8%D7%99 Mon, 03 Nov 2025 16:20:10 +0000