How to delete cell carrier from phone that didnt update

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asked Jul 8, 2015 in How To by BYBZ
We did a full carrier update of all the phones, some phone numbers didnt update, so they have old update dates. Assuming that they either switched carriers or phones, we want to remove their carrier info from the file so the wrong people shouldnt get text. When deleting the date of last check, after deleting the carrier, we get a conversion data error.

2 Answers

answered Jul 8, 2015 by Admin
You cant delete the date or the carrier, or the whole number?
commented Jul 8, 2015 by BYBZ
the date
commented Jul 8, 2015 by Admin
What purpose are you trying to delete the date for?
commented Jul 8, 2015 by BYBZ
since the carrier is not updated, i want to delete all teh carrier info so taht next time i do an update for phones not updated it should try
commented Jul 8, 2015 by Admin
Thats exactly the reason we put in a date. We don't want to delay you each time you check for these non existent cell phones. The best is to call these people and update your records with correct info.
answered Jul 14, 2015 by Admin
Added. You can now delete the date.

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