payment entered in wrong account

Question

i mistakenly entered a payment with all payment info. in the wrong account.payment was already deposited.

is there a way to transfer this payment towards a different account?

Answer 1

In fundraising there is a method to move account, in Tuition there is not.

Comments

how is it done in fundraising?

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For CC Charge wrong account See -  https://jlssolutions.com/QA/3561/moving-a-credit-card-transaction-to-another-account?show=3598#a3598

For Payment Wrong Account you can move in mass entries - https://jlssolutions.com/QA/3881/move-payment?show=3882#a3882

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it would be a great help to have this feature in tuition as well.

1-since i deposited the checks already. 2-i want to see the scaned checks.

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You can remove the deposit number and add it to the new account and you will still see the scanned check.

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I tried this with a credit card but the payment by the payments tab is staying in the old account. I have to recreate the charge then it is shown in the account it was moved to, but I still have to delete the payment from the old account.