Mass receipts - member selection

0 votes
asked May 4, 2017 in How To by chaim holtzer
when i send mass receipts, is there a way to Query a member selection?

i wanna send to people who gave more than $36, but there are many donors who gave 4 (or more) payments of $10 for this campaign

1 Answer

answered May 4, 2017 by yczehn
In order to use a query by mass receipts you need to Check "Include Selections" (one of the check-boxes by mass receipt tab)
commented May 4, 2017 by chaim holtzer

i have a different problem, that the system is creating a receipt for each payment, and if i have a member that gave $35 than he gave another $5 = $40, he will get 2 receipts.

but the bigger problem is, that sometimes there is a charge than a credit than another charge (for example if he changed his mind to pay with a different cc, or i charged by mistake a wrong amount and i had to void the charge than charge the new amount), the system will now give me 3 receipts, 2 for the charges and 1 for the credited amount.
commented May 4, 2017 by Admin
You can have the receipt should not include the refunded amount.
commented May 7, 2017 by chaim holtzer
commented May 8, 2017 by Admin
Or you do it yourself in the word document, amount - refunded. Or you request a report change and have us add a filed amount - refunded.
commented May 8, 2017 by chaim holtzer
if i do it by "mail marge", how can i mark it as printed?

and is possible it should have a receipt no.?
commented May 8, 2017 by Admin
No. Mail Merge is not a list of payments.

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