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why is the waiting time so long?

+1 vote
868 views
asked Nov 29, 2017 in Support Questions by rabbi oshry

2 Answers

answered Jan 28, 2018 by Admin
 
Best answer
We are now back to having 85% of calls answered withing first minute.

 

Peak hours are from 12-3.
answered Nov 29, 2017 by mering
https://jlssolutions.com/QA/738/now-hiring
commented Nov 29, 2017 by Admin
We answered calls on order that it comes in. If 20 people decide to call in the same second, 15 will wait.

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