Question

Which is the preferred PDF printer to produce and email statements directly from an account?

Answer 1

Why don't you use the email statement option directly?

Comments

We can - but either way you need the PDF printer installed. We may have deleted it when we were culling extra printers.

---

Just go to the login screen and choose update program using service from the menu. It will reinstall the printer.

---

When I do that it goes into an endless loop

---

You're probably missing some windows user rights, give us a call and I''l try to help you, if not successful we will need your IT to get involved (they're the one that can give windows user rights).

---

It will have to be IT and it will need to be a global fix for everyone on the server

Can I email you and IT to address? what email?

---

Please call in if you still need help on this. Closing Ticket.

---

We need to update program using service. I don't have user rights. Please give me an email address so you and IT can update

---

The best is to have your IT call in together with you.