CC RED

Question

Why do some CC on file become red?

Answer 1

CC on file indicates that the Card has already expired.

CC transactions red indicated declined transactions.

Comments

it becomes red without declines by me, any way I can remove it?

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are you referring to on file or transactions?

what does the status and captured columns say on the record which is red and you believe is not declined?

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on file I added a new cc I even made a succesful transaction, now I want to update the schedule line to the new card, and the new card is not in the dropdown because its red.

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Status Approved, Capture true

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interesting please call in support so we can check it out, thanks.

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the EXP date is set to 1930, the setting on your computer needs to be changed , see this post https://jlssolutions.com/qa/387405/why-when-i-put-in-a-date-after-2030-it-jumps-to-1930?show=387405#q387405