When a parent calls in with a bus change, I pull up the childs name from the pull down menu. Then, when I need to research the stop she is requesting, the program shows an error and shuts me out of the system. It does not allow me to go off of the name line unless I put in a start date for the bus change first. This results in the program shutting down multiple times while entering bus changes. Very annoying!! Is there a simple way to change this?