Correspondence Tab - speed it up

Question

Is there a way to put a check box on the currespondence tab "Last year" that would limit the amount of information pulled so that the accounts load faster? or to index the table to accelerate its loading?

 

I am currently waiting over 3 minutes for an account to load.

 

Thanks

Comments

Please.....

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was this resolved?

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It tuition it seems to be moving faster.  I haven't checked fundraising yet

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Still moving slowly on accounts that have a lot of correspondence

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Still running slowly.

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Vary slow since the last update!

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Another BIG reason why the 'Correspondence' tab is slow, is because it loads hundreds of GPS records. Can you please switch the GPS checkbox from "Exclude GPS" to "Include GPS"? Like this, instead of having to load all the GPS data every time we click on 'Correspondence', it will rather exclude that data by default and we will be able to included it by clicking the "Include GPS" checkbox.

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Maybe adding a dropdown with the following options of time to load the correspondence

for example

• 1 week
• 2 weeks 
• 1 month
• 3 months
• 6 months
• 1 year 

And by default it should be set at 1 week, it will probably increase the speeds much better, as of now now its vary vary slow and it bothers a lot.

Answer 1

Did you hide the body column. That column takes a lot of time to load, as it needs to format all emails.

Comments

It still took over 3 minutes to load an account

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Did you hide the body column? It should take less than 2 seconds if you do that.

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Yes, and it still took 3 mintues to load.  Due to the fact that we send many text messages and emails, this table is now millions of lines.

Is it possible to create two tables: 1) Current correspondence 2) Archived correspondence (that would have any communcation from more than 2 years ago)?  This would keep the current table to a manageable size.

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Added checkbox to control the loading of the body. Only with the checkbox it will show the body.

How fast is it now?

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Much faster. Account loads in moments.

Can this be added to fundraising?

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Another BIG reason why the 'Correspondence' tab is slow, is because it loads hundreds of GPS records. Can you please switch the GPS checkbox from "Exclude GPS" to "Include GPS"? Like this, instead of having to load all the GPS data every time we click on 'Correspondence', it will rather exclude that data by default and we will be able to included it by clicking the "Include GPS" checkbox.

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I have the latest version and i dont see the body checkbox, can you post a screenshot?

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Since the latest update it loads with a wrong sort date, the new ones are in the bottom and the old records are on top

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When im opening JL and going to accounts > notes the default open tab is correspondence, so if i want to go to credit cards i need to wait 3 minutes till it stops freezing

Its possible to change the default tab to something else like the credit card tab?

 

Thank you

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Its terrible now, vary vary slow

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Maybe adding a dropdown with the following options of time to load the correspondence

for example

• 1 week
• 2 weeks 
• 1 month
• 3 months
• 6 months
• 1 year 

And by default it should be set at 1 week, it will probably increase the speeds much better, as of now now its vary vary slow and it bothers a lot.