Call Directly from account - IP Phones

+4 votes
asked Feb 5, 2019 in Tuition and Fundraising by yczehn
commented Jul 12 by kerenhayeled1
which phone company is recommended to use click the call

1 Answer

answered Feb 5, 2019 by yczehn
edited Jul 8, 2019 by yczehn
Best answer

if your company is based on fusion PBX here is a link


You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for and we now added - - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,


Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to, and replace TENANT And EXTENSION.


MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to, and replace PHONE.




commented Aug 17, 2021 by yczehn

now added 


Login Url:

Call URL:


those in ALL-CAPS need to be replaced

commented Aug 24, 2021 by skernkraut
is there a way to set it also in the tuition program (if someone only has tuition installed)?
commented Aug 24, 2021 by yczehn
support should be able to do it for you
commented Nov 22, 2022 by yczehn


Login url = 

Call Url = https://{IP}{CallerID}&src_cid_number=1{CallerID}&src={EXT}&dest=1%PhoneNum%&auto_answer=true&key={KEY}

replace all in {BOLD in Brackets}

commented Jan 31 by BYBZ
Can you add the Click to Call feature from within the Bus Routes, so that when the Receptionists needs to call a parents with an issue and time is of the real essence, they can click to call and select any of the listed numbers on the account?
commented Jun 11 by BYBZ
Any update on this request?
commented Jul 13 by nlebovits
Could I use this service (call directly from account) with phone system?
commented Jul 13 by yczehn
do they offer Click to Call or TAPI?

find out from Vonage and if they do you're more then welcome to use it.

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