Call Directly from account - IP Phones

+4 votes
asked Feb 5, 2019 in Tuition and Fundraising by yczehn
commented Jul 12, 2023 by kerenhayeled1
which phone company is recommended to use click the call
commented Feb 14 by smgoldberger
Does anyone use this feature with Vonage phone system?

1 Answer

answered Feb 5, 2019 by yczehn
edited Jul 8, 2019 by yczehn
Best answer

if your company is based on fusion PBX here is a link


You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for and we now added - - Birns Telecommunications / Dynalink Communications.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,


Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to, and replace TENANT And EXTENSION.


MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To   _username=USERNAME; _password=PASSWORD; _users=USERNAME; _pages=reset   and replace USERNAME And PASSWORD.

Set call url should be set to, and replace PHONE.




commented Feb 6, 2019 by asrtiop
edited Sep 26, 2019 by asrtiop

I would like to publicly thank Chesky for sticking with this and getting Fluentstream Click2call to be integrated into JL

commented Oct 30, 2019 by yczehn

now added support for Birns Telecommunications / Dynalink Communications

Set call url should be set to

commented Dec 2, 2019 by yczehn

now added support for Savecom Telecom Inc.

Set call login url https://DOMAIN/core/user_settings/user_dashboard.php?path=%2Fapp%2Fclick_to_call%2Fclick_to_call.php&username=USERNAME&password=PASSWORD


Set call url https://DOMAIN/app/click_to_call/click_to_call.php?src_cid_name=Web+Dialer&src_cid_number=OUTGOINGNUMBER&dest_cid_name=&dest_cid_number=&src=EXT&dest=%PhoneNum%&auto_answer=&rec=&ringback=us-ring

commented Feb 11, 2020 by Lesin
Can it work with ShoreTel ?
commented Feb 11, 2020 by yczehn
Any phone that supports Click-to-call or TAPI should work, you can reach out to your Phone provider to find out if it is supported.
commented Feb 12, 2020 by zecheryochanan
Is there anyway to get it to work for broadview phones?
commented Oct 22, 2020 by yczehn

now added support for Jivetel 3cx

Set call login url TELURL

Set call url  tel://%PhoneNum%

commented Dec 1, 2020 by yczehn

now added support for PBX

Set call login url

Set call url  PBXIP/callboth.php?SEQ=654221&IN=EXT&OUT=%PhoneNum%

Replace IP and EXT

commented Dec 2, 2020 by mordechai
Can you add this option also by Tuition?
commented Dec 2, 2020 by Admin
It works in Tuition too.
commented Jan 5, 2021 by yczehn
we added support for phone system, if you need help setting it up give us a call, thanks

call Login url = Basic jkhdjklfhsdjklghdfgjksdfhgjksdfhgjksdfhdfgjdflg==

Call url ={"snumber":"NAME", "dnumber":"1%PhoneNum%", "callerids":"YOUROUTGOINGNUMBER","calleridd":"YOUROUTGOINGNUMBER","answer1":"0"}

those in all caps needs to be replaced with your info, name is a numeric value that poiints to your extension

you can change the last parameter to 1 if you want it should auto dial without waiting for you to answer the call

Call url ={"snumber":"NAME", "dnumber":"1%PhoneNum%", "callerids":"YOUROUTGOINGNUMBER","calleridd":"YOUROUTGOINGNUMBER","answer1":"1"}
commented Jan 20, 2021 by yczehn

we added support for phone system, if you need help setting it up, contact teklink for the url and give us a call, thanks

Login URL: Leave blank

call Url:************************************&connect=%PhoneNum%



commented Jan 26, 2021 by Pupa Camp
is this working with ?
commented Jan 26, 2021 by yczehn
are you currently using their service,

if yes contact us and have the login handy,

if not you can have them contact us or you can make a 3 way to see if they offer click2call
commented Aug 17, 2021 by yczehn

now added 


Login Url:

Call URL:


those in ALL-CAPS need to be replaced

commented Aug 24, 2021 by skernkraut
is there a way to set it also in the tuition program (if someone only has tuition installed)?
commented Aug 24, 2021 by yczehn
support should be able to do it for you
commented Nov 22, 2022 by yczehn


Login url = 

Call Url = https://{IP}{CallerID}&src_cid_number=1{CallerID}&src={EXT}&dest=1%PhoneNum%&auto_answer=true&key={KEY}

replace all in {BOLD in Brackets}

commented Jan 31, 2023 by BYBZ
Can you add the Click to Call feature from within the Bus Routes, so that when the Receptionists needs to call a parents with an issue and time is of the real essence, they can click to call and select any of the listed numbers on the account?
commented Jun 11, 2023 by BYBZ
Any update on this request?
commented Jul 13, 2023 by nlebovits
Could I use this service (call directly from account) with phone system?
commented Jul 13, 2023 by yczehn
do they offer Click to Call or TAPI?

find out from Vonage and if they do you're more then welcome to use it.

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