Call Directly from account - IP Phones

1 Answer

answered Feb 5 by yczehn
selected Feb 5 by yczehn
 
Best answer

 

 

 

You can easily call parents/donors directly from account, very useful for collections etc, 

in order to integrate your phone (provider) needs to support TAPI driver or Click2Call

TAPI is currently available on any phone that supports it,

Click2call is available for mypbxmanager.net and we now added fluentstream.com.

Go to general Info > Phone, unhide column "Call" and once setup when you click the call button it will dial directly from your phone,

if log call is checked it will prompt you to  type in notes about the conversation, 'Call me back next week' etc,

 

Fluentstream Integration

we would need your tenant name and your API Key,

Set call login url Should be set with your API Key,

Set call url should be set to https://api.fluentcloud.com/v1/call/TENANT/click2call/EXTENSION?numbertocall=%PhoneNum%&autoanswer=false, and replace TENANT And EXTENSION.

 

MyPBXManager Integration

we would need your UserName And Password,

Set call login url Should be set To https://www.mypbxmanager.net/?username=USERNAME&password=PASSWORD&submit=Log+in, and replace USERNAME And PASSWORD.

Set call url should be set to https://www.mypbxmanager.net/actions/call/save/?stype=phone&phone=PHONE&snumber=&cnumber=%PhoneNum%&callerid1=&callerid2=&answer1=0&submit=Call, and replace PHONE.

Related

 

 

commented Feb 6 by asrtiop

I would like to thank publicly Chesky for sticking with this and getting Fluentstream Click2call to be integrated into JL

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