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Recent activity in Support Questions
0
votes
1
answer
62
views
can I make a NPSIS ID batch upload if some students on the list already have NPSIS ID's in JL?
answered
5 days
ago
in
Support Questions
by
Moshe Y
0
votes
1
answer
193
views
CC RED
comment edited
Dec 17, 2025
in
Support Questions
by
yczehn
credit-card
0
votes
1
answer
137
views
pair scaned checks to payments after depositing
answered
Dec 11, 2025
in
Support Questions
by
wilhelm
0
votes
0
answers
217
views
מאכן ארבעטן די "מעטאד" אפציע ביי ענטרי
commented
Nov 9, 2025
in
Support Questions
by
aronweber
0
votes
1
answer
486
views
Why is the 4 digit zip not working in FR? when can we expect it to be working again?
answered
Sep 3, 2025
in
Support Questions
by
Admin
+1
vote
0
answers
505
views
Using Old Routes in a New Period
commented
Sep 1, 2025
in
Support Questions
by
SMT
0
votes
1
answer
340
views
Can the search account screen show the zip code along with the address for easy lookup of a mailing address?
answered
Aug 5, 2025
in
Support Questions
by
Eeisenstein
+2
votes
0
answers
244
views
Bus changes- Previous go to addresses from dropdown list
asked
Apr 30, 2025
in
Support Questions
by
Weinbaum
bus-changes
0
votes
1
answer
953
views
SFA Summer 2024 EBT
commented
Apr 25, 2025
in
Support Questions
by
Shulem
0
votes
0
answers
214
views
Payment date issue
asked
Feb 11, 2025
in
Support Questions
by
SMT
payments
0
votes
1
answer
1,726
views
Fundraising: Pasting HTML with Unicode in email form fails
commented
Jan 14, 2025
in
Support Questions
by
Admin
mass-email
fundraising
bug-report
unicode
0
votes
1
answer
474
views
When pasting a credit card number that has spaces in it into Tuition, it automatically deletes the spaces. In Fundraising, it crashes the server (when we try to charge). Please fix asap. Thank you.
answered
Jan 8, 2025
in
Support Questions
by
Admin
credit-card
0
votes
0
answers
205
views
Narrow Down Search Results for view records
asked
Nov 20, 2024
in
Support Questions
by
ccensor
0
votes
1
answer
854
views
Set up monthly cc schedule should be charged on a specific weekday
answered
Sep 20, 2024
in
Support Questions
by
Admin
credit-card
fundraising
schedule
+1
vote
1
answer
472
views
Sort Column by Mail Merge
answer selected
Sep 18, 2024
in
Support Questions
by
Pupa Camp
mail-merge
tuition
sort
0
votes
1
answer
557
views
Aliya by Pledge/Charge does not show which Aliya it is
answer selected
Aug 20, 2024
in
Support Questions
by
Admin
0
votes
0
answers
662
views
Its possible that the Bus change "Going To" column should also appear in "Accounts -> Bus Routes -> Changes" ?
commented
Jul 30, 2024
in
Support Questions
by
shmuel3641
bus-changes
0
votes
0
answers
341
views
Missing Immunization not valid until 4th birthday
asked
Jul 29, 2024
in
Support Questions
by
Pinkus
immunization
+5
votes
1
answer
1,688
views
Option to save a student report per student - with the students name in the filename - so that we could give the report to others in an organized fashion?
commented
Jul 22, 2024
in
Support Questions
by
mspitzer
courses
student-attachments
0
votes
0
answers
361
views
Update bus driver app in play store
recategorized
Jul 21, 2024
in
Support Questions
by
SMT
bus-app
+1
vote
1
answer
661
views
Big issue with saving letters in the latest version
answered
Jul 4, 2024
in
Support Questions
by
Admin
0
votes
0
answers
395
views
New address to existing stop
asked
Jun 20, 2024
in
Support Questions
by
Weinbaum
0
votes
1
answer
630
views
Stop numbers by bus changes
answered
Jun 18, 2024
in
Support Questions
by
Admin
changes
0
votes
0
answers
327
views
Can I get any credit card machine that accepts all type of payments from anywhere or do I have to get through JL?
asked
May 21, 2024
in
Support Questions
by
Sori
credit-card
0
votes
0
answers
435
views
i would like to see a few samples of a email body wording to use when sending out a monthly statement. can you help me with that?
asked
Apr 1, 2024
in
Support Questions
by
mrsweberman
0
votes
1
answer
705
views
GPS online
answer selected
Mar 15, 2024
in
Support Questions
by
Admin
gps
0
votes
1
answer
751
views
label printer RD server
commented
Mar 11, 2024
in
Support Questions
by
YakovKantor
0
votes
0
answers
263
views
When adjusting a 2 yearly charge in the contract screen with payments already applied, the payments don't get reapplied correctly
asked
Feb 27, 2024
in
Support Questions
by
b
0
votes
1
answer
614
views
size of photo for letterhead
answered
Jan 22, 2024
in
Support Questions
by
Admin
statement
letterhead
0
votes
1
answer
587
views
trying to understand the postings
answered
Dec 13, 2023
in
Support Questions
by
Admin
0
votes
1
answer
571
views
What happens if I schedule a credit card payment for a date that falls on shabbos, will it wait until motzei shabbos to charge?
commented
Dec 13, 2023
in
Support Questions
by
bismark
fundraising
credit-card
shabbos
+1
vote
1
answer
546
views
Mail Merge Query Bug?
commented
Dec 12, 2023
in
Support Questions
by
Admin
0
votes
2
answers
523
views
why i can't add more then one account at time
answered
Dec 11, 2023
in
Support Questions
by
Admin
0
votes
1
answer
806
views
bus change when choosing the destination address, it should look which route this bus change is for
answer selected
Nov 20, 2023
in
Support Questions
by
Admin
bus-changes
0
votes
0
answers
432
views
Can the 'CIR View Form' option open to the main page, Without having to click on 'View Main Page'
asked
Nov 15, 2023
in
Support Questions
by
Faiga
cir
0
votes
1
answer
545
views
Running Tuition and Fundraising over a VPN
answered
Nov 3, 2023
in
Support Questions
by
Admin
0
votes
1
answer
545
views
Do you have an option of fingerprint clock in?
answered
Sep 26, 2023
in
Support Questions
by
Admin
0
votes
1
answer
393
views
The server path for Jl and its attachments was changed due to a server move. Is there a way to make one change for all reports path to be correct, or we need to call in regarding each report separately?
answered
Sep 13, 2023
in
Support Questions
by
Admin
0
votes
1
answer
471
views
Report - Hebrew Birthday between selected dates
commented
Sep 6, 2023
in
Support Questions
by
Bobov-45
query
hebrew-dob
0
votes
1
answer
563
views
Why would the credit card service fail?
answered
Sep 4, 2023
in
Support Questions
by
Admin
0
votes
0
answers
391
views
Can you add Light Blue Color to Bus Name?
commented
Aug 24, 2023
in
Support Questions
by
Admin
0
votes
1
answer
834
views
Internet Explorer Twilighting
commented
Aug 24, 2023
in
Support Questions
by
leah
0
votes
2
answers
450
views
Set default campaign when entering payments in fundraising
answered
Jul 26, 2023
in
Support Questions
by
Admin
+5
votes
1
answer
1,740
views
What is the best way to keep track of Pushka campaigns? (Ex. Purim, Chanuka etc.)
answer selected
May 28, 2023
in
Support Questions
by
Hershy Klein
fundraising
campaign
+2
votes
1
answer
629
views
saving email template
answered
May 5, 2023
in
Support Questions
by
Admin
html
email
template
new-feature
0
votes
1
answer
587
views
Cloud Options for JL
answered
Mar 20, 2023
in
Support Questions
by
Admin
0
votes
1
answer
892
views
How do I include or exclude code 2 parents from PTA Scheduling ?
commented
Nov 24, 2022
in
Support Questions
by
lrodkin
code2
pta
0
votes
2
answers
772
views
Import CIR - Program Updated
answered
Nov 3, 2022
in
Support Questions
by
YakovKantor
+1
vote
1
answer
462
views
new user guide
answered
Oct 27, 2022
in
Support Questions
by
Admin
0
votes
0
answers
476
views
Mail Merge Issue
commented
Jul 6, 2022
in
Support Questions
by
yczehn
0
votes
1
answer
949
views
Why is Yiddish coming up WIth Quetion marks?
commented
May 3, 2022
in
Support Questions
by
YakovKantor
0
votes
1
answer
499
views
School info tab in administration
commented
Mar 10, 2022
in
Support Questions
by
Admin
tuition
+1
vote
1
answer
646
views
Student notes - notifications in Hebrew arrive as a email with only question marks
answered
Mar 8, 2022
in
Support Questions
by
Admin
0
votes
1
answer
567
views
Running multiple mail merges replaces old files
answered
Feb 21, 2022
in
Support Questions
by
Admin
+1
vote
2
answers
803
views
Kuriv/Relatives New Record not available on grid to allow adding by code
answer selected
Feb 18, 2022
in
Support Questions
by
Admin
kuriv
relatives
fundraising
0
votes
1
answer
858
views
Can I send a text message when student gets marked as absent?
commented
Feb 17, 2022
in
Support Questions
by
Admin
texts
msg
0
votes
1
answer
1,300
views
JL on server
answer selected
Nov 24, 2021
in
Support Questions
by
Pupa Camp
server
printers
0
votes
2
answers
918
views
Usaepay Not Working
commented
Aug 10, 2021
in
Support Questions
by
yczehn
credit-card
+6
votes
1
answer
875
views
When you press on zip 4 it automatically makes the apt/ unit number in lowercase. Is that done by JL or UPSPS? If JL does it can it please be changed into Uppercase? Ty
answer selected
Jun 23, 2021
in
Support Questions
by
Admin
+2
votes
0
answers
493
views
Can we Please have an option to delete a student picture ?
commented
Jan 3, 2021
in
Support Questions
by
Pinkus
picture
0
votes
1
answer
341
views
Is there a way to have a remote user login to the system besides having a dedicated computer for them to vnc into?
answered
Dec 16, 2020
in
Support Questions
by
Admin
0
votes
2
answers
735
views
Where is the best place to keep track of phone calls made to parents about immunization?I
commented
Nov 30, 2020
in
Support Questions
by
mering
immunization
0
votes
1
answer
396
views
What is the list of years for in the top selections in Fundraising reports?
answered
Nov 12, 2020
in
Support Questions
by
Admin
fundraising
reports
selections
+8
votes
2
answers
2,395
views
Please provide a new video with instructions for the direct certification process. (there is a new process this year)
answer selected
Aug 5, 2020
in
Support Questions
by
rg12
direct-cert
+1
vote
2
answers
868
views
Bus Routes not yet registered
answer selected
Jun 17, 2020
in
Support Questions
by
meshilem
0
votes
1
answer
365
views
Scheduled Support - Choose your time
answered
Jun 12, 2020
in
Support Questions
by
Admin
tuition
fundraising
support
0
votes
3
answers
2,097
views
Voice campaign recording
answer edited
Mar 15, 2020
in
Support Questions
by
Admin
recording
0
votes
1
answer
672
views
export contacts
answered
Mar 15, 2020
in
Support Questions
by
Admin
0
votes
1
answer
706
views
Automatic Statement Email
commented
Dec 23, 2019
in
Support Questions
by
Admin
0
votes
1
answer
747
views
Access to LSAs will be turned off
answer selected
Dec 18, 2019
in
Support Questions
by
Tashbar
tuition
fundraising
+2
votes
1
answer
820
views
CIR shots considered invalid if In Process
commented
Dec 10, 2019
in
Support Questions
by
Tashbar
immunization
0
votes
1
answer
593
views
Cancel a cc charge before its going thru
answer selected
Dec 3, 2019
in
Support Questions
by
chaim holtzer
credit-card
+1
vote
1
answer
1,411
views
Few receipt attachments in 1 email
commented
Nov 24, 2019
in
Support Questions
by
YakovKantor
email-receipts
0
votes
1
answer
356
views
When in a students account, where can i see which bus he goes on?
answer selected
Nov 10, 2019
in
Support Questions
by
YakovKantor
bus-routes
0
votes
2
answers
1,091
views
Issues due to changing Windows locale to Hebrew
answer selected
Sep 22, 2019
in
Support Questions
by
Admin
0
votes
1
answer
732
views
Is there a way that if immunizations is not up to date the child should not come up on bus routes?
commented
Aug 29, 2019
in
Support Questions
by
Admin
0
votes
3
answers
780
views
how could i export all the names and addresses to an excel sheet?
answered
Aug 28, 2019
in
Support Questions
by
Admin
export
0
votes
1
answer
543
views
Can I Import to Update/Add-Info for existing accounts
commented
Aug 28, 2019
in
Support Questions
by
Admin
+1
vote
0
answers
401
views
user rights just for multiple companies in deposits
commented
Aug 8, 2019
in
Support Questions
by
zecheryochanan
user-rights
+3
votes
1
answer
1,080
views
How can I keep track of all those that have a Measles Titer Test?
answer selected
Aug 4, 2019
in
Support Questions
by
Admin
0
votes
1
answer
886
views
Linking campaigns to companies
commented
Jul 17, 2019
in
Support Questions
by
mering
companies
0
votes
1
answer
718
views
Can't specify capitalization in hyphenated child's first or last name.
answer selected
Jul 7, 2019
in
Support Questions
by
Admin
data-entry
new-feature
+2
votes
1
answer
808
views
Only Immunized to Measles
commented
Jun 6, 2019
in
Support Questions
by
Ari
immunization
+1
vote
1
answer
581
views
Can we set that a text or email is sent to donors.
answer selected
Jun 3, 2019
in
Support Questions
by
Admin
credit-card
alerts
0
votes
1
answer
707
views
Attachments tab in tuition
answer selected
May 26, 2019
in
Support Questions
by
YakovKantor
0
votes
1
answer
423
views
What is the difference between the NYSIS download and CIR?
answer selected
Apr 29, 2019
in
Support Questions
by
Admin
0
votes
1
answer
950
views
NCOA Updates
commented
Apr 11, 2019
in
Support Questions
by
Admin
0
votes
1
answer
665
views
amount on top, show only selected company
answer selected
Mar 7, 2019
in
Support Questions
by
yczehn
0
votes
1
answer
2,121
views
immunization audit
commented
Mar 7, 2019
in
Support Questions
by
Tashbar
+1
vote
1
answer
815
views
can we use a credit card scanner while logged in remotely?
retagged
Feb 28, 2019
in
Support Questions
by
yczehn
credit-card
dinner
0
votes
1
answer
599
views
GPS Phone line not working
recategorized
Feb 21, 2019
in
Support Questions
by
Admin
gps
–1
vote
1
answer
840
views
set Company as default
answer selected
Feb 12, 2019
in
Support Questions
by
yczehn
tuition
+3
votes
1
answer
1,036
views
Email receipt - File name
commented
Jan 29, 2019
in
Support Questions
by
Admin
email
+1
vote
1
answer
698
views
Email receipt - Name from email address
answer selected
Jan 28, 2019
in
Support Questions
by
chaim holtzer
email
0
votes
1
answer
880
views
auto shut off
commented
Dec 16, 2018
in
Support Questions
by
chaim holtzer
program
0
votes
1
answer
722
views
NYC Flu vaccination mandate
commented
Dec 14, 2018
in
Support Questions
by
Ari
immunization
+4
votes
1
answer
1,220
views
Pop up recurring CC that will finish next month
comment reshown
Nov 7, 2018
in
Support Questions
by
Admin
fundraising
credit-card
0
votes
1
answer
835
views
How to enter Montreal street names?
commented
Oct 26, 2018
in
Support Questions
by
satmar-montreal
0
votes
1
answer
598
views
CIR Interface is Back Up - 12/15/16 11:45 AM
answer selected
Aug 9, 2018
in
Support Questions
by
Admin
0
votes
2
answers
1,013
views
QB integration
answer selected
Aug 9, 2018
in
Support Questions
by
Admin
quickbooks
0
votes
1
answer
621
views
I would like speak to someone about process of deposits from fundraising and tuition and Quickbooks.
answer selected
Aug 9, 2018
in
Support Questions
by
Admin
0
votes
1
answer
1,029
views
quick-books
answer selected
Aug 9, 2018
in
Support Questions
by
Admin
0
votes
1
answer
640
views
Wanna connect QB to JL to be able to add deposits to quickbooks
answer selected
Aug 9, 2018
in
Support Questions
by
Admin
0
votes
1
answer
405
views
Does the cell phone provider field need to be filled out in order to text from JL?
answer selected
Aug 7, 2018
in
Support Questions
by
yczehn
+1
vote
1
answer
675
views
Is there an aption that when i click on CC transactions (Notes/Credit Card/Transactions) I should get to the current transaction? To avoid scrolling up or down. (Ctrl+Pageup, Ctrl+Pagedown gets me to the top or the bottom.)
commented
Jul 9, 2018
in
Support Questions
by
chaim holtzer
+1
vote
0
answers
1,016
views
Account with many payments loads slowly and putting in payments very slow.
commented
Jul 8, 2018
in
Support Questions
by
Admin
fundraising
payments
slow
0
votes
1
answer
580
views
Final Grade field not available in Courses->Children->Grades tab
answered
Jun 14, 2018
in
Support Questions
by
Admin
tuition
grades
courses
grid
+1
vote
1
answer
1,507
views
Emailing mass statements takes too long
commented
Jun 7, 2018
in
Support Questions
by
Pupa Camp
mass-statements
0
votes
2
answers
477
views
where do i fine my phone support id?
answer selected
Jun 5, 2018
in
Support Questions
by
Admin
0
votes
1
answer
553
views
Query Deposit based on percentage
answer selected
May 22, 2018
in
Support Questions
by
Admin
payments
query
new-feature
0
votes
1
answer
1,814
views
Phone contacts
answer selected
May 22, 2018
in
Support Questions
by
Admin
sync
contacts
phone
0
votes
1
answer
679
views
all the bus info under every girl is erased. please put it back. (it's not erased, cause when I deselect show current route, it comes up but together with all the previous years.
answer selected
May 22, 2018
in
Support Questions
by
Admin
bus-changes
0
votes
1
answer
655
views
Import CIR is showing student not found
answer selected
May 14, 2018
in
Support Questions
by
YakovKantor
0
votes
1
answer
767
views
Time of CC charge
answer selected
May 10, 2018
in
Support Questions
by
chaim holtzer
credit-card
0
votes
1
answer
594
views
Something is going on with your phone system?
answer selected
Apr 24, 2018
in
Support Questions
by
Admin
0
votes
1
answer
631
views
Credit Card Error Email
answer selected
Apr 9, 2018
in
Support Questions
by
bismark
0
votes
1
answer
366
views
Query Code2 In Fundraising.
answered
Mar 28, 2018
in
Support Questions
by
Admin
fundraising
alumni
0
votes
1
answer
517
views
Can you add a field in Mail Merge from the Max Paid Amount from selected Campaigns?
answered
Mar 28, 2018
in
Support Questions
by
Admin
fundraising
+1
vote
1
answer
562
views
How can I set that a user must choose a merchant account when charging a card?
answered
Mar 28, 2018
in
Support Questions
by
Admin
fundraising
tuition
credit-card
new-feature
0
votes
1
answer
868
views
I am not able to view the Denied credit card charges anymore
answer selected
Mar 27, 2018
in
Support Questions
by
Admin
credit-card
0
votes
1
answer
583
views
Webroot Anti Virus
answered
Mar 27, 2018
in
Support Questions
by
Admin
virus
0
votes
1
answer
1,108
views
Clicking on credit card status in Fundraising allows users to access all tabs in Administration.
answer selected
Mar 26, 2018
in
Support Questions
by
bismark
fundraising
user-rights
security
0
votes
1
answer
345
views
2 credit card merchant accounts
answer selected
Mar 22, 2018
in
Support Questions
by
Admin
credit-card
0
votes
1
answer
968
views
Is there a way to mark a phone number as "invalid" much like "USPS error?
answer selected
Mar 19, 2018
in
Support Questions
by
Admin
0
votes
1
answer
640
views
Dropdown upgrade
answer selected
Mar 8, 2018
in
Support Questions
by
Pupa Camp
dropdown
0
votes
1
answer
791
views
epson check scanner
answer selected
Feb 8, 2018
in
Support Questions
by
Admin
check-scanning
+1
vote
2
answers
868
views
why is the waiting time so long?
answered
Jan 28, 2018
in
Support Questions
by
Admin
0
votes
1
answer
443
views
Query account that is not linked to their grandparents
answered
Jan 22, 2018
in
Support Questions
by
Tashbar
0
votes
1
answer
586
views
In Fundraising -> Accounts -> Linked -> Children -> Hebrew DOB (when after sunset/שקיעה) does not compute correctly
answer selected
Jan 16, 2018
in
Support Questions
by
bismark
fundraising
hebrew-dob
sunset
0
votes
1
answer
607
views
the title in general info is changing by its self
answer selected
Jan 1, 2018
in
Support Questions
by
yoelhonig
+1
vote
1
answer
940
views
is it possible to set ability to select 2 default phone numbers ?
answer selected
Dec 3, 2017
in
Support Questions
by
Admin
phone-number
0
votes
3
answers
1,529
views
Immunizations not complete and doctor says its complete
answer selected
Dec 3, 2017
in
Support Questions
by
Admin
0
votes
1
answer
609
views
the address on the bill or receipt comes up opposite
answer selected
Dec 3, 2017
in
Support Questions
by
Admin
0
votes
1
answer
836
views
bus changes entered, are not coming up in bus change tab (only after selecting old i'm able to see it)
answer selected
Nov 29, 2017
in
Support Questions
by
satmar-montreal
bus-changes
0
votes
1
answer
1,403
views
Journal open page button on grid not working.
answer selected
Nov 21, 2017
in
Support Questions
by
bismark
fundraising
journal
error
pdf
0
votes
1
answer
438
views
Not able to apply unapplied payment to open balance.
answered
Sep 11, 2017
in
Support Questions
by
Admin
tuition
0
votes
1
answer
649
views
view check images on payments tab
answer selected
Aug 24, 2017
in
Support Questions
by
Admin
tuition
check-scanning
deposits
+1
vote
1
answer
918
views
Room #
answer selected
Aug 24, 2017
in
Support Questions
by
Admin
0
votes
1
answer
848
views
MasterCard numbers beginning with 2 cannot be entered in the system.
answer selected
Jun 30, 2017
in
Support Questions
by
bismark
credit-card
mastercard
0
votes
1
answer
550
views
Windows 10 Font Error
answered
Jun 13, 2017
in
Support Questions
by
Admin
0
votes
1
answer
812
views
Calculating Walking Distance
answer selected
May 23, 2017
in
Support Questions
by
Admin
0
votes
1
answer
676
views
What does the check off box "allow choosing any bus" mean?
answer selected
May 17, 2017
in
Support Questions
by
Admin
bus
0
votes
1
answer
660
views
User rights for tuition notes not applying correctly?
answer selected
Mar 23, 2017
in
Support Questions
by
Admin
tuition
user-rights
note-categories
+1
vote
1
answer
621
views
When processing a credit card in "Main, tuition" a pop up comes up asking if I would like a receipt.
answered
Feb 21, 2017
in
Support Questions
by
Admin
–1
vote
1
answer
601
views
Code2 linked children not displaying in Fundraising
answer selected
Feb 16, 2017
in
Support Questions
by
bismark
0
votes
1
answer
505
views
Is it possible to save an email address by an account, if yes where?
answer selected
Feb 10, 2017
in
Support Questions
by
ChLandau
0
votes
1
answer
613
views
raffle mistake
answer selected
Jan 31, 2017
in
Support Questions
by
chaim holtzer
raffle
0
votes
1
answer
562
views
Is it possible to enter a pledge today and put in a last month date?
answer selected
Jan 30, 2017
in
Support Questions
by
ChLandau
0
votes
1
answer
694
views
IP addresses JL Uses - Date append request
answer selected
Jan 13, 2017
in
Support Questions
by
Bobov-45
ip
0
votes
1
answer
709
views
Error Message when updating distance from school
answer selected
Dec 27, 2016
in
Support Questions
by
zecheryochanan
error
0
votes
1
answer
825
views
Expired Temp. Medical.
answer selected
Nov 29, 2016
in
Support Questions
by
Tashbar
immunization
0
votes
1
answer
806
views
Is it possible to see dates by notes?
comment edited
Nov 25, 2016
in
Support Questions
by
ChLandau
0
votes
1
answer
719
views
Minimum interval for DTaP and Poilio.
answered
Nov 24, 2016
in
Support Questions
by
Admin
immunization
+1
vote
1
answer
683
views
Is there an option to block some users from seeing all payments?
answer selected
Nov 24, 2016
in
Support Questions
by
ChLandau
0
votes
1
answer
743
views
Solicitor Field on Journal tab in Mass Entries window in Fundraising not working
answer selected
Nov 23, 2016
in
Support Questions
by
bismark
solicitor
mass-entries
journal
problem
0
votes
0
answers
521
views
Hebrew Fields doesn't work in Report Designer
edited
Nov 20, 2016
in
Support Questions
by
Tashbar
report-designer
0
votes
1
answer
418
views
Problem with drop down account search in the "seat with" grid
answer selected
Nov 17, 2016
in
Support Questions
by
bismark
fundraising
seating
search-dropdown
0
votes
1
answer
613
views
By pledges and charges what is the diff. between the column Balance Due and Running?
answered
Nov 10, 2016
in
Support Questions
by
Admin
0
votes
1
answer
567
views
The first period excused box very often gets unchecked.
answered
Nov 10, 2016
in
Support Questions
by
Admin
attendance
+2
votes
1
answer
708
views
Do you have new instructions to match the OPT transportation kids to JL?(To match the kids distances from NYPSIS to see if they are eligible for transportation.)(can you please provide a video how to do it)
comment reshown
Nov 8, 2016
in
Support Questions
by
rg12
0
votes
1
answer
726
views
Account Deletion Runtime Error
answer selected
Nov 3, 2016
in
Support Questions
by
bismark
fundraising
error
deleting
crash
0
votes
1
answer
488
views
When exporting to an excel spreadsheet, why do some accounts not align and move to a 2nd line
answered
Nov 1, 2016
in
Support Questions
by
yczehn
0
votes
1
answer
569
views
6 Months Begin.
answered
Oct 10, 2016
in
Support Questions
by
Admin
vouchers
0
votes
0
answers
502
views
Credit Card "Letter Type" entered in Fundraising propagates to Tuition and when payment is created generates a donation reciept.
edited
Sep 16, 2016
in
Support Questions
by
bismark
0
votes
1
answer
953
views
How do I populate the dropdown in the phone/email status field?
answer selected
Aug 31, 2016
in
Support Questions
by
bismark
phone
0
votes
1
answer
561
views
Program error when entering payments
answer selected
Aug 30, 2016
in
Support Questions
by
bismark
fundraising
error
payments
0
votes
1
answer
554
views
How can I set up notes regarding a specific obligation like Gift Certificates?
answer selected
Aug 23, 2016
in
Support Questions
by
Pinkus
0
votes
1
answer
627
views
Uploading NPSIS ID Numbers
answered
Aug 10, 2016
in
Support Questions
by
Admin
0
votes
1
answer
385
views
Bug Report: Student Name dropdown in phone grid (Fundraising & Tuition) has stopped working.
answer selected
Aug 5, 2016
in
Support Questions
by
bismark
+1
vote
1
answer
1,215
views
The Robot calls are not working perfectly!
comment edited
Aug 1, 2016
in
Support Questions
by
brachie
tuition
0
votes
1
answer
1,151
views
address name with "é", is displayed with ?, can the system recognize it
comment edited
Jul 31, 2016
in
Support Questions
by
satmar-montreal
address
0
votes
1
answer
1,044
views
in bus routes, when address is with apt. it gets a star (*) in column "street sort"
answer selected
Jul 31, 2016
in
Support Questions
by
satmar-montreal
bus-routes
tuition
+4
votes
1
answer
633
views
move payment
answered
May 23, 2016
in
Support Questions
by
Admin
0
votes
1
answer
840
views
SMS, Childrens Name and more formats for the parents name
answer selected
May 20, 2016
in
Support Questions
by
Tashbar
sms
children
parents
–1
vote
2
answers
461
views
Going to an account with the phone number
answer selected
May 17, 2016
in
Support Questions
by
Pupa Camp
accounts
tuition
0
votes
1
answer
533
views
Is it possible to update all immunizations at once?
answered
May 9, 2016
in
Support Questions
by
Ari
tuition
0
votes
1
answer
709
views
when mass update class for new period, i would like to update the season as well, can it be added ?
answer selected
May 8, 2016
in
Support Questions
by
satmar-montreal
tuition
+1
vote
1
answer
1,157
views
user rights on attachment
answer selected
May 5, 2016
in
Support Questions
by
BYBZ
user
user_rights
attachments
0
votes
1
answer
1,247
views
email statements not sending attachments
answer selected
May 4, 2016
in
Support Questions
by
BYBZ
tuition
statements
0
votes
1
answer
864
views
Virus? Microsoft Security Essentials identifies GetReports.exe as malware.
answer selected
May 3, 2016
in
Support Questions
by
Admin
tuition
virus
upgrade
0
votes
2
answers
1,148
views
sync contact to outlook with the child bus name and collier info 1 per famely
comment edited
Mar 31, 2016
in
Support Questions
by
Admin
bus-routes
sync
0
votes
2
answers
1,481
views
Is there any way to see the distance of kids homes from the Yeshiva?
answer selected
Mar 28, 2016
in
Support Questions
by
dpilchick
bus-routes
transportation
+2
votes
2
answers
1,157
views
Is there a User right setting for Attachments ?
answered
Mar 21, 2016
in
Support Questions
by
Admin
user_rights
0
votes
2
answers
982
views
The report web interface for the Preschool report card shows a shortened field for Q2 Comments. Can this be fixed?
answer selected
Mar 21, 2016
in
Support Questions
by
Admin
grading
app
0
votes
1
answer
706
views
can student have own code
answered
Mar 20, 2016
in
Support Questions
by
Admin
0
votes
1
answer
686
views
Print after emailing should go back to the default printer
answer selected
Mar 10, 2016
in
Support Questions
by
Pupa Camp
tuition
printing
0
votes
1
answer
414
views
Total Payments By location per item charge
answered
Mar 3, 2016
in
Support Questions
by
Admin
tuition
report
0
votes
1
answer
1,192
views
is there anywhere one can put in salutations so you can pick that field when you do a merge?
comment edited
Mar 1, 2016
in
Support Questions
by
Pinkus
0
votes
1
answer
631
views
Recommended Receipt Printer For JL
answered
Feb 23, 2016
in
Support Questions
by
Admin
receipt
0
votes
1
answer
891
views
the system shows "invalid number" in voice broadcast, for certain numbers...
comment edited
Feb 22, 2016
in
Support Questions
by
yitzchok
voice
broadcast
0
votes
1
answer
1,210
views
An account with a balance less than a penny
answer selected
Feb 7, 2016
in
Support Questions
by
yczehn
tuition
query
0
votes
1
answer
535
views
receipt number on refunded CC payments or returned checks
answer selected
Jan 28, 2016
in
Support Questions
by
satmar-montreal
tuition
fundraising
receipt
0
votes
1
answer
768
views
Changing a flag name
answer selected
Jan 26, 2016
in
Support Questions
by
mering
flags
+1
vote
1
answer
1,114
views
Printing Calender
answered
Jan 22, 2016
in
Support Questions
by
Admin
0
votes
2
answers
776
views
Why is it that some owncodes appear in the dropdown of names in tuition and some don't?
answered
Jan 20, 2016
in
Support Questions
by
Admin
tuition
owncode
dropdown
0
votes
1
answer
559
views
Is there a way to add a bus change without a students name?
answered
Dec 30, 2015
in
Support Questions
by
Admin
bus-change
0
votes
1
answer
444
views
New CC
answer selected
Nov 27, 2015
in
Support Questions
by
Pupa Camp
tuition
credit-card
0
votes
1
answer
421
views
Can you set up a automatic text when someone makes a payment
edited
Nov 5, 2015
in
Support Questions
by
mhatalmud
tuition
0
votes
1
answer
347
views
Alerts - User And Date Entered
answer selected
Oct 28, 2015
in
Support Questions
by
Pupa Camp
tuition
0
votes
1
answer
516
views
direct Cert
answer edited
Sep 20, 2015
in
Support Questions
by
Admin
0
votes
1
answer
547
views
Is there a way to search for a student by her date of birth?
answer selected
Sep 9, 2015
in
Support Questions
by
mrsw
+2
votes
1
answer
674
views
can we modify name, or modify query, for already saved reports ?
answer edited
Aug 3, 2015
in
Support Questions
by
Admin
tuition
reports
0
votes
1
answer
806
views
PCI compliance
comment reshown
Jul 30, 2015
in
Support Questions
by
YakovW
0
votes
1
answer
1,027
views
When do we create a FLAG and when do we create MY LISTS & what are the differences ?
comment edited
Jul 30, 2015
in
Support Questions
by
Admin
flags
my_lists
+1
vote
3
answers
1,000
views
how to query the start date of student, entered in periods tab ?
answer selected
Jul 16, 2015
in
Support Questions
by
satmar-montreal
0
votes
2
answers
533
views
Is there a way to get the Hebrew name by the bus routes tab ?
answer selected
Jul 13, 2015
in
Support Questions
by
Tashbar
bus-routes
names
0
votes
1
answer
385
views
When entering the account number in the mass payments tab, it should show the account info.
answer selected
Jul 13, 2015
in
Support Questions
by
Tashbar
fundraising
payments
0
votes
1
answer
656
views
where do i enter an alert for student to keep track of medication (epi-pen etc.) expiry dates ?
edited
Jun 30, 2015
in
Support Questions
by
satmar-montreal
tuition
medical
allergy
0
votes
1
answer
408
views
how do i filter "season", when entered values not from dropdown ?
answer selected
Jun 24, 2015
in
Support Questions
by
satmar-montreal
tuition
season
0
votes
1
answer
469
views
where do i enter @ phone number an "ext #" ?
answer selected
Jun 12, 2015
in
Support Questions
by
satmar-montreal
phone
+7
votes
2
answers
1,048
views
Is there a way to export class lists report into excel, a class (page) per sheet
answer selected
Jun 4, 2015
in
Support Questions
by
Tashbar
tuition
reports
0
votes
2
answers
808
views
How can I select certain students not to roll over when we update classes for the next season?
comment edited
Jun 2, 2015
in
Support Questions
by
Pupa Camp
tuition
classes
+2
votes
1
answer
430
views
can i manually change hebrew DOB ?
answer selected
May 29, 2015
in
Support Questions
by
satmar-montreal
tuition
0
votes
2
answers
520
views
Check scanning to pay pledges etc.
answer edited
May 29, 2015
in
Support Questions
by
Admin
check-scanning
+1
vote
1
answer
568
views
if we have 2 check scanners in the office, does every one need a separate license?
comment edited
May 19, 2015
in
Support Questions
by
YakovW
check-scanning
+2
votes
1
answer
414
views
Buying a New Computer? Getting a New Server?
answer selected
May 13, 2015
in
Support Questions
by
Admin
tuition
fundraising
setup
0
votes
2
answers
587
views
Error looking up usps address
answer selected
May 7, 2015
in
Support Questions
by
asrtiop
usps
0
votes
1
answer
493
views
if i upgrade my quickbooks to a different version do i have to redo the integration, and what about anything else, in order for this to work well?
comment edited
Apr 28, 2015
in
Support Questions
by
Admin
–1
vote
1
answer
450
views
i have a family that moved, the children have a end date, account is not active, but still coming up in reports etc. if period is selected
answer selected
Apr 24, 2015
in
Support Questions
by
satmar-montreal
0
votes
1
answer
512
views
can we import pledges (i.e. accrual) into quickbooks or can we only import payments, (which is cash accounting).
edited
Apr 23, 2015
in
Support Questions
by
Pinkus
fundraising
quickbooks
imports
tuition
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