Recent activity in Support Questions

0 votes

1 answer 325 views

Why is the 4 digit zip not working in FR? when can we expect it to be working again?

answered Sep 3 in Support Questions by Admin

+1 vote

0 answers 373 views

Using Old Routes in a New Period

commented Sep 1 in Support Questions by SMT

0 votes

1 answer 205 views

Can the search account screen show the zip code along with the address for easy lookup of a mailing address?

answered Aug 5 in Support Questions by Eeisenstein

+2 votes

0 answers 166 views

Bus changes- Previous go to addresses from dropdown list

asked Apr 30 in Support Questions by Weinbaum

0 votes

1 answer 767 views

SFA Summer 2024 EBT

commented Apr 25 in Support Questions by Shulem

0 votes

0 answers 127 views

Payment date issue

asked Feb 11 in Support Questions by SMT

0 votes

1 answer 1,369 views

Fundraising: Pasting HTML with Unicode in email form fails

commented Jan 14 in Support Questions by Admin

0 votes

1 answer 346 views

When pasting a credit card number that has spaces in it into Tuition, it automatically deletes the spaces. In Fundraising, it crashes the server (when we try to charge). Please fix asap. Thank you.

answered Jan 8 in Support Questions by Admin

0 votes

0 answers 141 views

Narrow Down Search Results for view records

asked Nov 20, 2024 in Support Questions by ccensor

0 votes

1 answer 661 views

Set up monthly cc schedule should be charged on a specific weekday

answered Sep 20, 2024 in Support Questions by Admin

+1 vote

1 answer 336 views

Sort Column by Mail Merge

answer selected Sep 18, 2024 in Support Questions by Pupa Camp

0 votes

1 answer 433 views

Aliya by Pledge/Charge does not show which Aliya it is

answer selected Aug 20, 2024 in Support Questions by Admin

0 votes

0 answers 488 views

Its possible that the Bus change "Going To" column should also appear in "Accounts -> Bus Routes -> Changes" ?

commented Jul 30, 2024 in Support Questions by shmuel3641

0 votes

0 answers 260 views

Missing Immunization not valid until 4th birthday

asked Jul 29, 2024 in Support Questions by Pinkus

+5 votes

1 answer 1,227 views

Option to save a student report per student - with the students name in the filename - so that we could give the report to others in an organized fashion?

commented Jul 22, 2024 in Support Questions by mspitzer

0 votes

0 answers 285 views

Update bus driver app in play store

recategorized Jul 21, 2024 in Support Questions by SMT

+1 vote

1 answer 532 views

Big issue with saving letters in the latest version

answered Jul 4, 2024 in Support Questions by Admin

0 votes

0 answers 304 views

New address to existing stop

asked Jun 20, 2024 in Support Questions by Weinbaum

0 votes

1 answer 481 views

Stop numbers by bus changes

answered Jun 18, 2024 in Support Questions by Admin

0 votes

0 answers 227 views

Can I get any credit card machine that accepts all type of payments from anywhere or do I have to get through JL?

asked May 21, 2024 in Support Questions by Sori

0 votes

0 answers 347 views

i would like to see a few samples of a email body wording to use when sending out a monthly statement. can you help me with that?

asked Apr 1, 2024 in Support Questions by mrsweberman

0 votes

1 answer 592 views

GPS online

answer selected Mar 15, 2024 in Support Questions by Admin

0 votes

1 answer 579 views

label printer RD server

commented Mar 11, 2024 in Support Questions by YakovKantor

0 votes

0 answers 184 views

When adjusting a 2 yearly charge in the contract screen with payments already applied, the payments don't get reapplied correctly

asked Feb 27, 2024 in Support Questions by b

0 votes

1 answer 475 views

size of photo for letterhead

answered Jan 22, 2024 in Support Questions by Admin

0 votes

1 answer 477 views

trying to understand the postings

answered Dec 13, 2023 in Support Questions by Admin

0 votes

1 answer 426 views

What happens if I schedule a credit card payment for a date that falls on shabbos, will it wait until motzei shabbos to charge?

commented Dec 13, 2023 in Support Questions by bismark

+1 vote

1 answer 380 views

Mail Merge Query Bug?

commented Dec 12, 2023 in Support Questions by Admin

0 votes

2 answers 370 views

why i can't add more then one account at time

answered Dec 11, 2023 in Support Questions by Admin

0 votes

1 answer 642 views

bus change when choosing the destination address, it should look which route this bus change is for

answer selected Nov 20, 2023 in Support Questions by Admin

0 votes

0 answers 355 views

Can the 'CIR View Form' option open to the main page, Without having to click on 'View Main Page'

asked Nov 15, 2023 in Support Questions by Faiga

0 votes

1 answer 433 views

Running Tuition and Fundraising over a VPN

answered Nov 3, 2023 in Support Questions by Admin

0 votes

1 answer 459 views

Do you have an option of fingerprint clock in?

answered Sep 26, 2023 in Support Questions by Admin

0 votes

1 answer 270 views

The server path for Jl and its attachments was changed due to a server move. Is there a way to make one change for all reports path to be correct, or we need to call in regarding each report separately?

answered Sep 13, 2023 in Support Questions by Admin

0 votes

1 answer 330 views

Report - Hebrew Birthday between selected dates

commented Sep 6, 2023 in Support Questions by Bobov-45

0 votes

1 answer 461 views

Why would the credit card service fail?

answered Sep 4, 2023 in Support Questions by Admin

0 votes

0 answers 298 views

Can you add Light Blue Color to Bus Name?

commented Aug 24, 2023 in Support Questions by Admin

0 votes

1 answer 645 views

Internet Explorer Twilighting

commented Aug 24, 2023 in Support Questions by leah

0 votes

2 answers 321 views

Set default campaign when entering payments in fundraising

answered Jul 26, 2023 in Support Questions by Admin

+5 votes

1 answer 1,306 views

What is the best way to keep track of Pushka campaigns? (Ex. Purim, Chanuka etc.)

answer selected May 28, 2023 in Support Questions by Hershy Klein

+2 votes

1 answer 529 views

saving email template

answered May 5, 2023 in Support Questions by Admin

0 votes

1 answer 477 views

Cloud Options for JL

answered Mar 20, 2023 in Support Questions by Admin

0 votes

1 answer 714 views

How do I include or exclude code 2 parents from PTA Scheduling ?

commented Nov 24, 2022 in Support Questions by lrodkin

0 votes

2 answers 605 views

Import CIR - Program Updated

answered Nov 3, 2022 in Support Questions by YakovKantor

+1 vote

1 answer 357 views

new user guide

answered Oct 27, 2022 in Support Questions by Admin

0 votes

0 answers 383 views

Mail Merge Issue

commented Jul 6, 2022 in Support Questions by yczehn

0 votes

1 answer 712 views

Why is Yiddish coming up WIth Quetion marks?

commented May 3, 2022 in Support Questions by YakovKantor

0 votes

1 answer 392 views

School info tab in administration

commented Mar 10, 2022 in Support Questions by Admin

+1 vote

1 answer 495 views

Student notes - notifications in Hebrew arrive as a email with only question marks

answered Mar 8, 2022 in Support Questions by Admin

0 votes

1 answer 442 views

Running multiple mail merges replaces old files

answered Feb 21, 2022 in Support Questions by Admin

+1 vote

2 answers 625 views

Kuriv/Relatives New Record not available on grid to allow adding by code

answer selected Feb 18, 2022 in Support Questions by Admin

0 votes

1 answer 672 views

Can I send a text message when student gets marked as absent?

commented Feb 17, 2022 in Support Questions by Admin

0 votes

0 answers 219 views

Applying A Minus Payment

asked Nov 24, 2021 in Support Questions by Pupa Camp

0 votes

1 answer 995 views

JL on server

answer selected Nov 24, 2021 in Support Questions by Pupa Camp

0 votes

2 answers 698 views

Usaepay Not Working

commented Aug 10, 2021 in Support Questions by yczehn

0 votes

0 answers 146 views

can there be a way to register for a "breakout room" based on topics of interest

asked Jul 23, 2021 in Support Questions by Shira

+1 vote

0 answers 343 views

Can phone types/Desc be locked to avoid bad data?

asked Jul 8, 2021 in Support Questions by Ngoldstein

+6 votes

1 answer 651 views

When you press on zip 4 it automatically makes the apt/ unit number in lowercase. Is that done by JL or UPSPS? If JL does it can it please be changed into Uppercase? Ty

answer selected Jun 23, 2021 in Support Questions by Admin

+2 votes

0 answers 358 views

Can we Please have an option to delete a student picture ?

commented Jan 3, 2021 in Support Questions by Pinkus

0 votes

1 answer 257 views

Is there a way to have a remote user login to the system besides having a dedicated computer for them to vnc into?

answered Dec 16, 2020 in Support Questions by Admin

0 votes

2 answers 543 views

Where is the best place to keep track of phone calls made to parents about immunization?I

commented Nov 30, 2020 in Support Questions by mering

0 votes

1 answer 273 views

What is the list of years for in the top selections in Fundraising reports?

answered Nov 12, 2020 in Support Questions by Admin

+8 votes

2 answers 2,015 views

Please provide a new video with instructions for the direct certification process. (there is a new process this year)

answer selected Aug 5, 2020 in Support Questions by rg12

+1 vote

2 answers 607 views

Bus Routes not yet registered

answer selected Jun 17, 2020 in Support Questions by meshilem

0 votes

1 answer 279 views

Scheduled Support - Choose your time

answered Jun 12, 2020 in Support Questions by Admin

0 votes

3 answers 1,668 views

Voice campaign recording

answer edited Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 558 views

export contacts

answered Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 570 views

Automatic Statement Email

commented Dec 23, 2019 in Support Questions by Admin

0 votes

1 answer 607 views

Access to LSAs will be turned off

answer selected Dec 18, 2019 in Support Questions by Tashbar

+2 votes

1 answer 659 views

CIR shots considered invalid if In Process

commented Dec 10, 2019 in Support Questions by Tashbar

0 votes

1 answer 485 views

Cancel a cc charge before its going thru

answer selected Dec 3, 2019 in Support Questions by chaim holtzer

+1 vote

1 answer 1,110 views

Few receipt attachments in 1 email

commented Nov 24, 2019 in Support Questions by YakovKantor

0 votes

1 answer 248 views

When in a students account, where can i see which bus he goes on?

answer selected Nov 10, 2019 in Support Questions by YakovKantor

0 votes

2 answers 813 views

Issues due to changing Windows locale to Hebrew

answer selected Sep 22, 2019 in Support Questions by Admin

0 votes

1 answer 571 views

Is there a way that if immunizations is not up to date the child should not come up on bus routes?

commented Aug 29, 2019 in Support Questions by Admin

0 votes

3 answers 609 views

how could i export all the names and addresses to an excel sheet?

answered Aug 28, 2019 in Support Questions by Admin

0 votes

1 answer 403 views

Can I Import to Update/Add-Info for existing accounts

commented Aug 28, 2019 in Support Questions by Admin

+1 vote

0 answers 310 views

user rights just for multiple companies in deposits

commented Aug 8, 2019 in Support Questions by zecheryochanan

+3 votes

1 answer 812 views

How can I keep track of all those that have a Measles Titer Test?

answer selected Aug 4, 2019 in Support Questions by Admin

0 votes

1 answer 693 views

Linking campaigns to companies

commented Jul 17, 2019 in Support Questions by mering

0 votes

1 answer 544 views

Can't specify capitalization in hyphenated child's first or last name.

answer selected Jul 7, 2019 in Support Questions by Admin

+2 votes

1 answer 640 views

Only Immunized to Measles

commented Jun 6, 2019 in Support Questions by Ari

+1 vote

1 answer 441 views

Can we set that a text or email is sent to donors.

answer selected Jun 3, 2019 in Support Questions by Admin

0 votes

1 answer 575 views

Attachments tab in tuition

answer selected May 26, 2019 in Support Questions by YakovKantor

0 votes

1 answer 310 views

What is the difference between the NYSIS download and CIR?

answer selected Apr 29, 2019 in Support Questions by Admin

0 votes

1 answer 736 views

NCOA Updates

commented Apr 11, 2019 in Support Questions by Admin

0 votes

1 answer 536 views

amount on top, show only selected company

answer selected Mar 7, 2019 in Support Questions by yczehn

0 votes

1 answer 1,607 views

immunization audit

commented Mar 7, 2019 in Support Questions by Tashbar

+1 vote

1 answer 586 views

can we use a credit card scanner while logged in remotely?

retagged Feb 28, 2019 in Support Questions by yczehn

0 votes

1 answer 477 views

GPS Phone line not working

recategorized Feb 21, 2019 in Support Questions by Admin

–1 vote

1 answer 650 views

set Company as default

answer selected Feb 12, 2019 in Support Questions by yczehn

+3 votes

1 answer 814 views

Email receipt - File name

commented Jan 29, 2019 in Support Questions by Admin

+1 vote

1 answer 536 views

Email receipt - Name from email address

answer selected Jan 28, 2019 in Support Questions by chaim holtzer

0 votes

1 answer 672 views

auto shut off

commented Dec 16, 2018 in Support Questions by chaim holtzer

0 votes

1 answer 566 views

NYC Flu vaccination mandate

commented Dec 14, 2018 in Support Questions by Ari

+4 votes

1 answer 985 views

Pop up recurring CC that will finish next month

comment reshown Nov 7, 2018 in Support Questions by Admin

0 votes

1 answer 636 views

How to enter Montreal street names?

commented Oct 26, 2018 in Support Questions by satmar-montreal

0 votes

1 answer 509 views

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