Recent activity in Support Questions

0 votes

1 answer 62 views

can I make a NPSIS ID batch upload if some students on the list already have NPSIS ID's in JL?

answered 5 days ago in Support Questions by Moshe Y

0 votes

1 answer 193 views

CC RED

comment edited Dec 17, 2025 in Support Questions by yczehn

0 votes

1 answer 137 views

pair scaned checks to payments after depositing

answered Dec 11, 2025 in Support Questions by wilhelm

0 votes

0 answers 217 views

מאכן ארבעטן די "מעטאד" אפציע ביי ענטרי

commented Nov 9, 2025 in Support Questions by aronweber

0 votes

1 answer 486 views

Why is the 4 digit zip not working in FR? when can we expect it to be working again?

answered Sep 3, 2025 in Support Questions by Admin

+1 vote

0 answers 505 views

Using Old Routes in a New Period

commented Sep 1, 2025 in Support Questions by SMT

0 votes

1 answer 340 views

Can the search account screen show the zip code along with the address for easy lookup of a mailing address?

answered Aug 5, 2025 in Support Questions by Eeisenstein

+2 votes

0 answers 244 views

Bus changes- Previous go to addresses from dropdown list

asked Apr 30, 2025 in Support Questions by Weinbaum

0 votes

1 answer 953 views

SFA Summer 2024 EBT

commented Apr 25, 2025 in Support Questions by Shulem

0 votes

0 answers 214 views

Payment date issue

asked Feb 11, 2025 in Support Questions by SMT

0 votes

1 answer 1,726 views

Fundraising: Pasting HTML with Unicode in email form fails

commented Jan 14, 2025 in Support Questions by Admin

0 votes

1 answer 474 views

When pasting a credit card number that has spaces in it into Tuition, it automatically deletes the spaces. In Fundraising, it crashes the server (when we try to charge). Please fix asap. Thank you.

answered Jan 8, 2025 in Support Questions by Admin

0 votes

0 answers 205 views

Narrow Down Search Results for view records

asked Nov 20, 2024 in Support Questions by ccensor

0 votes

1 answer 854 views

Set up monthly cc schedule should be charged on a specific weekday

answered Sep 20, 2024 in Support Questions by Admin

+1 vote

1 answer 472 views

Sort Column by Mail Merge

answer selected Sep 18, 2024 in Support Questions by Pupa Camp

0 votes

1 answer 557 views

Aliya by Pledge/Charge does not show which Aliya it is

answer selected Aug 20, 2024 in Support Questions by Admin

0 votes

0 answers 662 views

Its possible that the Bus change "Going To" column should also appear in "Accounts -> Bus Routes -> Changes" ?

commented Jul 30, 2024 in Support Questions by shmuel3641

0 votes

0 answers 341 views

Missing Immunization not valid until 4th birthday

asked Jul 29, 2024 in Support Questions by Pinkus

+5 votes

1 answer 1,688 views

Option to save a student report per student - with the students name in the filename - so that we could give the report to others in an organized fashion?

commented Jul 22, 2024 in Support Questions by mspitzer

0 votes

0 answers 361 views

Update bus driver app in play store

recategorized Jul 21, 2024 in Support Questions by SMT

+1 vote

1 answer 661 views

Big issue with saving letters in the latest version

answered Jul 4, 2024 in Support Questions by Admin

0 votes

0 answers 395 views

New address to existing stop

asked Jun 20, 2024 in Support Questions by Weinbaum

0 votes

1 answer 630 views

Stop numbers by bus changes

answered Jun 18, 2024 in Support Questions by Admin

0 votes

0 answers 327 views

Can I get any credit card machine that accepts all type of payments from anywhere or do I have to get through JL?

asked May 21, 2024 in Support Questions by Sori

0 votes

0 answers 435 views

i would like to see a few samples of a email body wording to use when sending out a monthly statement. can you help me with that?

asked Apr 1, 2024 in Support Questions by mrsweberman

0 votes

1 answer 705 views

GPS online

answer selected Mar 15, 2024 in Support Questions by Admin

0 votes

1 answer 751 views

label printer RD server

commented Mar 11, 2024 in Support Questions by YakovKantor

0 votes

0 answers 263 views

When adjusting a 2 yearly charge in the contract screen with payments already applied, the payments don't get reapplied correctly

asked Feb 27, 2024 in Support Questions by b

0 votes

1 answer 614 views

size of photo for letterhead

answered Jan 22, 2024 in Support Questions by Admin

0 votes

1 answer 587 views

trying to understand the postings

answered Dec 13, 2023 in Support Questions by Admin

0 votes

1 answer 571 views

What happens if I schedule a credit card payment for a date that falls on shabbos, will it wait until motzei shabbos to charge?

commented Dec 13, 2023 in Support Questions by bismark

+1 vote

1 answer 546 views

Mail Merge Query Bug?

commented Dec 12, 2023 in Support Questions by Admin

0 votes

2 answers 523 views

why i can't add more then one account at time

answered Dec 11, 2023 in Support Questions by Admin

0 votes

1 answer 806 views

bus change when choosing the destination address, it should look which route this bus change is for

answer selected Nov 20, 2023 in Support Questions by Admin

0 votes

0 answers 432 views

Can the 'CIR View Form' option open to the main page, Without having to click on 'View Main Page'

asked Nov 15, 2023 in Support Questions by Faiga

0 votes

1 answer 545 views

Running Tuition and Fundraising over a VPN

answered Nov 3, 2023 in Support Questions by Admin

0 votes

1 answer 545 views

Do you have an option of fingerprint clock in?

answered Sep 26, 2023 in Support Questions by Admin

0 votes

1 answer 393 views

The server path for Jl and its attachments was changed due to a server move. Is there a way to make one change for all reports path to be correct, or we need to call in regarding each report separately?

answered Sep 13, 2023 in Support Questions by Admin

0 votes

1 answer 471 views

Report - Hebrew Birthday between selected dates

commented Sep 6, 2023 in Support Questions by Bobov-45

0 votes

1 answer 563 views

Why would the credit card service fail?

answered Sep 4, 2023 in Support Questions by Admin

0 votes

0 answers 391 views

Can you add Light Blue Color to Bus Name?

commented Aug 24, 2023 in Support Questions by Admin

0 votes

1 answer 834 views

Internet Explorer Twilighting

commented Aug 24, 2023 in Support Questions by leah

0 votes

2 answers 450 views

Set default campaign when entering payments in fundraising

answered Jul 26, 2023 in Support Questions by Admin

+5 votes

1 answer 1,740 views

What is the best way to keep track of Pushka campaigns? (Ex. Purim, Chanuka etc.)

answer selected May 28, 2023 in Support Questions by Hershy Klein

+2 votes

1 answer 629 views

saving email template

answered May 5, 2023 in Support Questions by Admin

0 votes

1 answer 587 views

Cloud Options for JL

answered Mar 20, 2023 in Support Questions by Admin

0 votes

1 answer 892 views

How do I include or exclude code 2 parents from PTA Scheduling ?

commented Nov 24, 2022 in Support Questions by lrodkin

0 votes

2 answers 772 views

Import CIR - Program Updated

answered Nov 3, 2022 in Support Questions by YakovKantor

+1 vote

1 answer 462 views

new user guide

answered Oct 27, 2022 in Support Questions by Admin

0 votes

0 answers 476 views

Mail Merge Issue

commented Jul 6, 2022 in Support Questions by yczehn

0 votes

1 answer 949 views

Why is Yiddish coming up WIth Quetion marks?

commented May 3, 2022 in Support Questions by YakovKantor

0 votes

1 answer 499 views

School info tab in administration

commented Mar 10, 2022 in Support Questions by Admin

+1 vote

1 answer 646 views

Student notes - notifications in Hebrew arrive as a email with only question marks

answered Mar 8, 2022 in Support Questions by Admin

0 votes

1 answer 567 views

Running multiple mail merges replaces old files

answered Feb 21, 2022 in Support Questions by Admin

+1 vote

2 answers 803 views

Kuriv/Relatives New Record not available on grid to allow adding by code

answer selected Feb 18, 2022 in Support Questions by Admin

0 votes

1 answer 858 views

Can I send a text message when student gets marked as absent?

commented Feb 17, 2022 in Support Questions by Admin

0 votes

1 answer 1,300 views

JL on server

answer selected Nov 24, 2021 in Support Questions by Pupa Camp

0 votes

2 answers 918 views

Usaepay Not Working

commented Aug 10, 2021 in Support Questions by yczehn

+6 votes

1 answer 875 views

When you press on zip 4 it automatically makes the apt/ unit number in lowercase. Is that done by JL or UPSPS? If JL does it can it please be changed into Uppercase? Ty

answer selected Jun 23, 2021 in Support Questions by Admin

+2 votes

0 answers 493 views

Can we Please have an option to delete a student picture ?

commented Jan 3, 2021 in Support Questions by Pinkus

0 votes

1 answer 341 views

Is there a way to have a remote user login to the system besides having a dedicated computer for them to vnc into?

answered Dec 16, 2020 in Support Questions by Admin

0 votes

2 answers 735 views

Where is the best place to keep track of phone calls made to parents about immunization?I

commented Nov 30, 2020 in Support Questions by mering

0 votes

1 answer 396 views

What is the list of years for in the top selections in Fundraising reports?

answered Nov 12, 2020 in Support Questions by Admin

+8 votes

2 answers 2,395 views

Please provide a new video with instructions for the direct certification process. (there is a new process this year)

answer selected Aug 5, 2020 in Support Questions by rg12

+1 vote

2 answers 868 views

Bus Routes not yet registered

answer selected Jun 17, 2020 in Support Questions by meshilem

0 votes

1 answer 365 views

Scheduled Support - Choose your time

answered Jun 12, 2020 in Support Questions by Admin

0 votes

3 answers 2,097 views

Voice campaign recording

answer edited Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 672 views

export contacts

answered Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 706 views

Automatic Statement Email

commented Dec 23, 2019 in Support Questions by Admin

0 votes

1 answer 747 views

Access to LSAs will be turned off

answer selected Dec 18, 2019 in Support Questions by Tashbar

+2 votes

1 answer 820 views

CIR shots considered invalid if In Process

commented Dec 10, 2019 in Support Questions by Tashbar

0 votes

1 answer 593 views

Cancel a cc charge before its going thru

answer selected Dec 3, 2019 in Support Questions by chaim holtzer

+1 vote

1 answer 1,411 views

Few receipt attachments in 1 email

commented Nov 24, 2019 in Support Questions by YakovKantor

0 votes

1 answer 356 views

When in a students account, where can i see which bus he goes on?

answer selected Nov 10, 2019 in Support Questions by YakovKantor

0 votes

2 answers 1,091 views

Issues due to changing Windows locale to Hebrew

answer selected Sep 22, 2019 in Support Questions by Admin

0 votes

1 answer 732 views

Is there a way that if immunizations is not up to date the child should not come up on bus routes?

commented Aug 29, 2019 in Support Questions by Admin

0 votes

3 answers 780 views

how could i export all the names and addresses to an excel sheet?

answered Aug 28, 2019 in Support Questions by Admin

0 votes

1 answer 543 views

Can I Import to Update/Add-Info for existing accounts

commented Aug 28, 2019 in Support Questions by Admin

+1 vote

0 answers 401 views

user rights just for multiple companies in deposits

commented Aug 8, 2019 in Support Questions by zecheryochanan

+3 votes

1 answer 1,080 views

How can I keep track of all those that have a Measles Titer Test?

answer selected Aug 4, 2019 in Support Questions by Admin

0 votes

1 answer 886 views

Linking campaigns to companies

commented Jul 17, 2019 in Support Questions by mering

0 votes

1 answer 718 views

Can't specify capitalization in hyphenated child's first or last name.

answer selected Jul 7, 2019 in Support Questions by Admin

+2 votes

1 answer 808 views

Only Immunized to Measles

commented Jun 6, 2019 in Support Questions by Ari

+1 vote

1 answer 581 views

Can we set that a text or email is sent to donors.

answer selected Jun 3, 2019 in Support Questions by Admin

0 votes

1 answer 707 views

Attachments tab in tuition

answer selected May 26, 2019 in Support Questions by YakovKantor

0 votes

1 answer 423 views

What is the difference between the NYSIS download and CIR?

answer selected Apr 29, 2019 in Support Questions by Admin

0 votes

1 answer 950 views

NCOA Updates

commented Apr 11, 2019 in Support Questions by Admin

0 votes

1 answer 665 views

amount on top, show only selected company

answer selected Mar 7, 2019 in Support Questions by yczehn

0 votes

1 answer 2,121 views

immunization audit

commented Mar 7, 2019 in Support Questions by Tashbar

+1 vote

1 answer 815 views

can we use a credit card scanner while logged in remotely?

retagged Feb 28, 2019 in Support Questions by yczehn

0 votes

1 answer 599 views

GPS Phone line not working

recategorized Feb 21, 2019 in Support Questions by Admin

–1 vote

1 answer 840 views

set Company as default

answer selected Feb 12, 2019 in Support Questions by yczehn

+3 votes

1 answer 1,036 views

Email receipt - File name

commented Jan 29, 2019 in Support Questions by Admin

+1 vote

1 answer 698 views

Email receipt - Name from email address

answer selected Jan 28, 2019 in Support Questions by chaim holtzer

0 votes

1 answer 880 views

auto shut off

commented Dec 16, 2018 in Support Questions by chaim holtzer

0 votes

1 answer 722 views

NYC Flu vaccination mandate

commented Dec 14, 2018 in Support Questions by Ari

+4 votes

1 answer 1,220 views

Pop up recurring CC that will finish next month

comment reshown Nov 7, 2018 in Support Questions by Admin

0 votes

1 answer 835 views

How to enter Montreal street names?

commented Oct 26, 2018 in Support Questions by satmar-montreal

0 votes

1 answer 598 views

CIR Interface is Back Up - 12/15/16 11:45 AM